Manager, Drupal Web Operations and Technology

Sheridan College

$101K — $126K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Information Systems, Computer Science, Engineering, or a related field.
  • Minimum of 5 years in senior roles related to technical advisory or web development.
  • Expertise in Drupal Enterprise Web Content Management system.
  • Proficiency in Agile Development practices and modern web development technologies.
  • Strong understanding of website design principles, SEO, and content management.

Responsibilities

  • Lead the Drupal migration project execution and governance framework.
  • Oversee web development and website solution enhancements and maintenance.
  • Manage major website projects, including redesigns and software upgrades.
  • Cultivate relationships and contract management with strategic web partners.
  • Ensure alignment of vendor activities with institutional priorities and timelines.
  • Develop and implement web governance processes and related projects.
  • Act as liaison across teams to ensure project stability and resource allocation.

Benefits

  • Hybrid work model requiring on-site presence at least 3 days a week.
  • Opportunities for leadership development and involvement in strategic initiatives.
  • Collaborative work environment with a focus on anti-oppression and inclusion.
  • Access to professional training and development programs.
  • Engagement in large-scale web projects and innovations.
Full Job Description
Job Title:

Manager, Drupal Web Operations and Technology

Location:

Oakville, Ontario, Canada

Application Deadline:

August 25, 2026

Job Number:

J0726-1114

Pay Range:

TBD

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Reporting to the Director, Digital Strategy, the Manager, Drupal Migration and Web Operations is responsible for leading Sheridan's Strategic Initiatives-funded Drupal migration and ensuring operational continuity of the College's public website throughout the transition period. Provides strategic leadership, technical oversight, vendor management, stakeholder coordination, and governance to support the successful implementation of Drupal, migration of content and functionality, and establishment of sustainable operating models for the future-state platform.
The Manager serves as the primary liaison between Communications, Public Affairs and Marketing, Information Technology, the Office of the Registrar, our external vendors and other institutional stakeholders to ensure project objectives, timelines, integrations, and performance requirements are achieved while maintaining the stability and security of Sheridan's existing web environment.

What You'll Be Doing
  • Delivering of the Drupal migration project, including roadmap execution, risk management, governance, and reporting;
  • Overseeing all web development and website solutions, including platform enhancements, the development of standards, ongoing maintenance of Sheridan's website solutions, and the negotiation and management of vendor contracts;
  • Leading the implementation of major website projects and initiatives, such as large-scale website redesigns, software upgrades and implementations, the development of online tools and interactive features, and the automation of processes between systems through a centralized team of developers, external vendors, the content management system, or a combination of these resources;
  • Accountable for managing relationships, contracts, deliverables, and the performance of strategic partners, including Evolving Web (Drupal implementation partner), Pantheon (cloud hosting provider), and external integration and development vendors;
  • Ensuring alignment between vendor activities, project deliverables, institutional priorities, and established project timelines;
  • Responsible for the management of web governance processes and web-related projects with a cross-College scope;
  • Acting as the primary liaison between business support groups, Information Technology, and the web development team, the role analyzes project requirements, coordinates and assigns resources, develops technical solutions, and ensures the ongoing stability, reliability, and performance of the web platform;
  • Responsible for the leadership and management of departmental resources, ensuring they are effectively allocated to support operational and strategic objectives. In consultation with senior leadership, the role recommends budget plans, manages a significant operating budget, and optimizes financial investments to maximize value and achieve organizational priorities;
  • Communicating operational information related to the utilization of web support resources and ensures that communications issued by the team are accurate, timely, and aligned with appropriate messaging and institutional standards;
  • Performing other related duties as assigned.


About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You are a self-directed natural leader and have a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture.

You demonstrate excellent judgement, initiative and creative problem-solving skills.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

The successful candidate will also meet the following qualifications:
  • A minimum of a 4-year Bachelor's degree in Business Information Systems, Computer Science, Engineering, Web development and design, or other related field;
  • A minimum of 5 years of sound experience as a senior practitioner, technical advisor, consultant or supervisor;
    • Experience with modern web development technologies, industry standards and best practices in the area of web development architecture, automation, security and testing;
    • Experience in marketing strategy;
    • Experience with Drugal Enterprise Web Content Management system;
    • Experience with Agile Development practices;
  • Expert understanding of effective website design and online marketing, including web development practices, content management principles, tools and environment - the formal and informal rules and practices in various online communities and environments;
  • Experience in training development and delivery pertaining to web development and CMS technologies and solutions;
    • Experience working with web analytic tools (Google Analytics) and metrics management;
  • Technical development background and critical delivery experiences and site security
  • Knowledge of digital web user experience, Search Engine Optimization (SEO) and content strategy, site architecture, and theory related to consumer behaviour;
  • Knowledge of e-commerce, website forms and email marketing;
  • Understanding of complexities of leading teams within a unionized environment;
  • Project management experience.


Other Details
Faculty/Department: Communications, Public Affairs and Marketing
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | On-site at least 3 days/week
Reference #: J0726-1114
Employee Group: Administrative - Full-Time
Type of Vacancy: This is a replacement position
Payband: NM
Salary Range: $101,037.16 - $126,295.44
Application Deadline: August 25, 2026

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