Job Function: Project/Program Management Group
Job Sub Function: Project/Program Management
Job Category:Professional
All Job Posting Locations:Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America
Job Description:DePuy Synthes is hiring for a Manager Digital Systems Deployment-Orthopaedics to be located in West Chester, PA, or Raynham, MA! Remote work options may be considered on a case-by-case basis and if approved by the Company for United States of America based candidates.
This is a duration-based position concluding on December 31st 2027. This position is eligible for severance. About MedTechFueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
The Manager, Digital Systems Deployment owns deployment, adoption, and operational support of Supply Chain digital platforms across the Americas (US, Canada, LATAM). This role partners with Sales, Marketing, Business Operations, and Supply Chain to drive platform adoption, improve inventory visibility and customer experience, and translate user needs into prioritized product enhancements. The Manager will also lead training/onboarding, stakeholder reporting, and collaborate with engineering to test and deploy software/hardware updates.
Key Responsibilities:- Lead end-to-end deployment and ongoing support of the Supply Chain digital platform for America's markets; drive adoption targets and service-level objectives with commercial field teams
- Define, track and report metrics (e.g., tagging %, pinging %, data accuracy %, etc.) and present results to stakeholders and leadership
- Lead discovery sessions with internal and external customers to identify use cases that improve inventory optimization and platform expansion
- Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.
- Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams
- Maintain and improve platform data integrity; investigate root causes of data issues and drive corrective actions across systems and processes
- Apply project, change and customer management to scale platform usage and remove adoption blockers in a matrixed environment
- Support identification and quantification of cost, efficiency, and effectiveness improvements enabled by the platform
Additional Responsibilities- Provide backup support for the platform and data lead as required
- Participate in platform daily and weekly meetings to reflect status of accounts
- Support other digital platform initiatives as required
QualificationsEducation:- Minimum of Bachelor's degree required
Experience and Skills:Required: - Minimum of 6-8 years experience in medical supply chain, digital platform deployment, or related operations roles
- Proven project and change management experience in a matrixed organization (PMP or Prosci experience is a plus)
- Proven track record to lead cross-functional programs and influence without direct authority.
- Strong data analysis and reporting skills (comfortable with Excel and BI tools).
- Excellent written/verbal communication and stakeholder presentation experience.
- Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently
Preferred:- Supply Chain experience in healthcare environment or medical device distribution
- Direct customer-facing or field support experience
- Advanced MS Excel proficiency (lookup functions, pivot tables, basic macros), familiarity with data import workflows
- Project Management experience / proficiency working with project management & flowcharting tools
Other:- English Fluency is required
- Up to 40% domestic travel required
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]
Required Skills:Preferred Skills:Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility
The anticipated base pay range for this position is :$102,000.00 - $177,100.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
