Match.com

Manager, Digital & Social Communications (Americas)

Match.com$84K — $102K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in digital/social media management or corporate communications
  • Hands-on experience with social listening and analytics tools like Emplifi and Google Analytics
  • Experience supporting employer brand strategy and content
  • Proficient in managing corporate websites and blog content
  • Comfortable coordinating video production from creative brief to delivery
  • Strong analytical skills to convert data into actionable recommendations
  • Excellent written and verbal communication skills
  • Bachelor's degree in Communications, Marketing, Journalism, or related field

Responsibilities

  • Own social listening and reputation monitoring using social listening tools
  • Manage corporate website and blog, publishing storytelling and campaign reports
  • Create video and digital amplification plans for major campaigns
  • Support employer brand strategy with HR/Talent to highlight culture
  • Monitor social sentiment tied to Trust & Safety and executive moments

Benefits

  • Comprehensive medical, mental health, and wellness benefits
  • 100% employer match on 401k contributions up to 10%
  • Generous PTO and 14 paid holidays
  • Annual training allowance for professional development
  • 20 weeks of paid parental leave and family-related resources
  • Company events to foster connection and belonging
Full Job Description
We9re looking for a Manager, Digital & Social Communications to join our team. Our Corporate Affairs team exists to build Match Group9s reputation and promote the category with users, investors, media, policymakers, and current/prospective employees. That means driving investor reconsideration, improving perception of dating apps, and positioning Match Group as the category leader. You9ll own how we listen to, measure, and show up across social and digital channels, bringing analytics, and storytelling (video, corporate website, and blog) to our highest-priority campaigns.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our LA office 3 days/week.

How you9ll make an impact:

  • Own social listening and reputation monitoring (via social listening tools) across earned and social channels, tracking sentiment and coverage for flagship campaigns like the Anti-Loneliness Campaign, Human Connection Hub, and Healthy Dating Campaign, and flagging risks and opportunities to leadership
  • Manage the corporate website and blog as the home for our storytelling, publishing campaign reports (e.g., our economics-of-dating report), narrative pieces, and executive thought leadership
  • Own video and digital amplification plans for major campaigns and executive moments, extending the reach of earned coverage and events (e.g., Healthy Dating Campaign, regional forums, trust and safety campaigns)
  • Support employer brand strategy across social and digital channels, partnering with HR/Talent to spotlight our people and culture.
  • Monitor social and digital sentiment tied to Trust & Safety, policy, and executive reputation moments, providing early warning on emerging issues


We could be a Match if:

  • You have 5+ years of experience in digital/social media management, corporate communications, or a related field
  • You have hands-on experience with social listening and analytics tools (e.g., Emplifi, Meltwater, Sprinklr, Brandwatch, Google Analytics) and survey-based measurement
  • You9ve built or supported employer brand strategy and content
  • You have experience managing a corporate website/CMS and blog content
  • You9re comfortable coordinating video production and digital amplification, from creative brief through final delivery
  • You have strong analytical skills and can turn data into clear, actionable recommendations tied to OKRs
  • You9re comfortable working across time zones and regional teams (US, Europe, International) to keep measurement and content consistent
  • You have excellent written and verbal communication skills
  • You hold a Bachelor9s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience)


What9s the team like?

  • Successful individuals in this role are proactive, organized, self-directed, and can prioritize multiple projects while maintaining strict confidentiality
  • We take joy in our work-we9re lucky to tell stories about love and human connection
  • We prioritize proactive storytelling over reactive response, while still knowing how to assess risk and respond calmly when issues arise
  • We solve problems and assume best intent. We have honest, open conversations with teammates and partners across the business


$84,000 - $102,000 a year

$84,000-$102,000 a year

Factors such as scope and responsibilities of the position, candidate9s work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life9s milestones. Here are some of the benefits we are proud to offer:

Mind & Body- Medical, mental health, and wellness benefits to support your overall health and well-being

Financial Wellness- Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security

Unplug - Generous PTO and 14 paid holidays so you can unplug

Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work

Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts

Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging!

About Match.com

Match.com is an online dating service that was launched in 1995. The service is available in over 50 countries and is available in 12 languages. Match.com is owned by Match Group, which also owns other dating services such as Tinder, OkCupid, and Hinge. The company has been involved in several lawsuits, including a lawsuit filed by the Federal Trade Commission in 2019 alleging that the company used fake love interest ads to trick consumers into buying subscriptions.
Learn more about Match.com
Size
2,500 employees
Market Cap
$11.1 billion
Industry
Net Income
$128.5 million
5 Year Trend
+21.7%
Revenue
$2.3 billion
NASDAQ

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