Manager, Digital Ordering - Strategy & Operations

DoorDash

$136K — $200K *
Miami, FL 33186In-Person
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in tech, operations, strategy, consulting, banking, or related fields
  • Demonstrated experience in high-performance cultures
  • Ability to drive and manage cross-functional projects
  • Strong analytical skills with proficiency in data assessment and insights extraction
  • Experience in SaaS preferred but not essential
  • Familiarity with AI tools to enhance productivity

Responsibilities

  • Lead cross-functional workstreams addressing key challenges in Digital Ordering
  • Develop and shape GTM strategies and playbooks in collaboration with senior stakeholders
  • Influence the sales motion throughout the sales funnel to articulate value to Merchant partners
  • Analyze operational details to understand and scale the go-to-market engine
  • Utilize data and qualitative feedback for business growth recommendations

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness and commuter benefits
  • Paid time off and sick leave
  • Medical, dental, and vision insurance
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance and mental health program
Full Job Description
About the Role

As a Manager on the Digital Ordering Strategy & Operations team, you will play a critical role in building a world-class SaaS business. You will be responsible for defining and leading key go-to-market bets and initiatives to scale our business nationwide. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Digital Ordering's strategic goals.
You're excited about this opportunity because you will...
  • Lead. You'll drive high visibility, cross-functional workstreams that address Digital Ordering's most unique and challenging questions
  • Build. You'll shape strategies, workstreams, and playbooks across our most important go-to-market priorities, working closely with senior stakeholders across GTM, product, marketing, and beyond
  • Sell. You'll design and influence the GTM sales motion at each stage of the sales funnel to communicate our value proposition to Merchant partners
  • Operate. You'll get to the lowest level of detail and have a deep understanding of how our go-to-market engine operates, and use that to scale
  • Analyze. You'll parse complex data sets paired with qualitative feedback to provide insights and recommendations to grow the business
We're excited about you because...
  • You solve problems from first principles. You rethink problems from the ground up, and resist "this is how it's always been done" thinking.
  • You are a builder at heart, and have already adopted AI tools beyond ChatGPT to meaningfully improve how you work
  • You thrive leading cross-functional teams. You can empathize with diverse perspectives, chart the right path, and influence senior teammates who don't report to you
  • You're highly analytical and find the signal through the noise. You are equally at home picking apart funnel metrics as you are pulling insights from 50+ sales calls
  • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you.
  • 6+ years of relevant experience in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). High-growth SaaS experience is nice-to-have, but not required

Applications for this position are accepted on an ongoing basis

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$136,000-$200,000 USD

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