Walgreens

Manager Digital Commerce Merchandising

Walgreens$100K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 2+ years of merchandising experience or high school diploma/GED with 5+ years of merchandising experience.
  • 1+ year of experience with P&L concepts including revenue and gross profit margins.
  • Knowledge of customer-centric retailing principles and analytics of customer purchase behavior.
  • 2+ years developing strategic programs in digital merchandising and marketing.
  • Experience in establishing and maintaining relationships at all organizational levels.
  • Proficient in analyzing data to identify trends or issues for improvement.
  • 1+ year of direct or cross-functional leadership experience.

Responsibilities

  • Plans and develops sales, profit, and inventory objectives for online merchandise categories.
  • Creates digital merchandising, marketing, and promotional plans to enhance omni-channel revenue.
  • Ensures a seamless customer experience with aligned assortment and promotional strategies.
  • Manages and negotiates contracts with suppliers and maintains supplier relationships.
  • Translates market insights into actionable digital merchandising strategies.
  • Collaborates with product management to enhance website functionality for categories.
  • Recommends and oversees new merchandising initiatives and improvements.

Benefits

  • Opportunity for professional development and mentorship within a supportive team environment.
  • Access to a diverse and inclusive workplace culture.
  • Potential for upward mobility and leadership roles within the organization.
  • Flexible scheduling with potential travel up to 10% for business purposes.
Full Job Description
Job Description

Job Summary:

Supports the implementation of Digital Commerce merchandising strategies and is responsible for shaping online customer-centric pricing, promotions and assortment decisions, as well as providing input on digital marketing programs for a given set of categories. Collaborates daily with cross-functional teams to guide the planning and execution of online merchandising strategy essential to the Organization's vision. Manages ongoing business through insight-led decision-making, assortment optimization, category marketing, visual merchandising, and supplier management.

Job Responsibilities:
  • Plans, develops, and is responsible for sales, gross profit level, inventory control, and merchandise turnover objectives for assigned online merchandise categories.
  • Develops and determines digital merchandising, marketing, and promotion plans to drive omni-channel revenue and profit.
  • Ensures consistent digitally-enabled end-to-end customer experience, with aligned assortment, price, and promo experience.
  • Manages day-to-day supplier relationships and negotiates contracts.
  • Uses market, competitive, and customer insights to translate findings into digital merchandising strategies.
  • Collaborates with Product Management team to provide input on category-specific functionality and capability for website.
  • Provides recommendations for new merchandising initiatives and manages development of initiatives.
  • Maintains an understanding of Walgreens assortment and projected sales forecasts, gross profit level, and digital merchandising and promotional programs. Works with cross-functional teams to project sales forecasts and gross profit levels within the assigned categories.
  • Collaborates and works cross-functionally to develop strategies to mitigate loss and/or optimize profitability.
  • Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes and relationships.
  • Continuously evaluates Digital Commerce merchandising best practices, methodology and tools and seeks to improve deliverables in order to maintain alignment with business needs.
  • Provides guidance, direction, coaching, and counseling to team members. Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.


External Basic Qualifications

  • Bachelor's degree and at least 2 years of merchandising experience OR a high school diploma/GED and at least 5 years of merchandising experience.
  • At least 1 year of experience working with P&L concepts - revenue, cogs, gross profit margin, operating expenses and income.
  • Knowledge of customer centric retailing principles and the analytics of customer purchase behavior, along with sourcing, supplier negotiations, visual merchandising, forecasting and promotional strategy.
  • At least 2 years of experience developing strategic programs in digital merchandising, vendor relations, and marketing in the retail business.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience with MS Office Suite.
  • At least 1 year experience of direct leadership, indirect leadership and/or cross functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Master's degree OR MBA.
  • At least 4 years of experience in one or more of the following: retail, procurement/purchasing, merchandising, vendor relations, or retail marketing.
  • Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
  • Experience working in the digital space.

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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