AdventHealth University

Manager Denials Management

AdventHealth University$83K — $155K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; Master's preferred
  • 3+ years of experience in Revenue Cycle management; 3+ years in leadership
  • Strong understanding of revenue cycle processes
  • Proficient in CPT, HCPCS, ICD coding systems
  • Leadership skills for supervising and developing a team
  • Strong analytical abilities for trend analysis
  • Excellent communicator, both written and verbal

Responsibilities

  • Manage daily operations of the denials management team
  • Supervise, coach, and develop denial management specialists
  • Monitor team performance against established metrics
  • Review and approve appeals for accuracy and quality
  • Analyze denial trends and develop remediation strategies
  • Coordinate with payers on complex denial issues
  • Prepare and present reports on denial performance

Benefits

  • Immediate benefits including medical, dental, vision, and life insurance
  • Paid time off from day one
  • 403-B retirement plan
  • 4 weeks of 100% paid parental leave
  • Access to career development
  • Whole person well-being resources
  • Mental health resources and support
  • Pet benefits
Full Job Description
All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
  • Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Career Development
  • Whole Person Well-being Resources
  • Mental Health Resources and Support
  • Pet Benefits


Schedule:

Full time

Shift:

Day (United States of America)

Address:

900 HOPE WAY

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

  • Manages daily operations of the denials management team
  • Supervises, coaches, and develops denial management specialists
  • Monitors team performance against established metrics and productivity standards
  • Reviews and approves appeals for accuracy and quality
  • Analyzes denial trends and develops remediation strategies
  • Coordinates with payers on complex denial issues and escalations
  • Ensures compliance with all regulatory requirements and policies
  • Prepares and presents reports on denial performance
  • Participates in hiring, training, and performance management processes
  • Identifies opportunities for process improvement and implements solutions
  • Collaborates with revenue cycle leadership on strategic initiatives
  • Performs other duties as assigned

Knowledge, Skills, and Abilities:
  • Comprehensive understanding of revenue cycle processes including charge capture, billing, and reimbursement [Required]
  • Knowledge of CPT, HCPCS, ICD coding systems, and billing regulations for government and commercial payers [Required]
  • Knowledge of payer policies, denial processes, and appeal strategies [Required]
  • Demonstrated leadership skills with ability to supervise and develop staff [Required]
  • Strong analytical skills with ability to interpret data and identify trends [Required]
  • Excellent written and verbal communication skills [Required]
  • Proficiency in Microsoft Suite applications and healthcare information systems [Required]
  • Ability to build collaborative relationships across departments [Required]
  • Proficiency with Epic EHR system [Preferred]
  • Experience with process improvement methodologies [Preferred]
  • Experience with denial management technology platforms [Preferred]

Education:
  • Bachelors degree [Required]
  • Masters degree [Preferred]

Field of Study:
  • In Business, Healthcare, Health Services Administration, Health Information Management, Communications, Finance, Accounting, Public Administration, Human Resources, Management, or Marketing

Work Experience:
  • 3+ years Revenue Cycle experience [Required]
  • 3+ years leadership experience [Required]

Additional Information:
  • An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
  • Bachelors degree AND 3+ years of relevant work experience [Required] OR
  • Associates degree AND 5+ years of relevant work experience [Required] OR
  • 7+ years of relevant work experience [Required]

Licenses and Certifications:
  • Healthcare Financial Management Association (HFMA) [Preferred]
  • Certified Revenue Cycle Rep (CRCR) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$83,699.48 - $155,693.55

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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