Sumitomo Electric Wiring Systems Inc

Manager-Delivery

Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 8-10 years' experience in inventory control, purchasing, or customer service, preferably in the automotive industry
  • 2-4 years in a supervisory or middle management role
  • Strong organizational, task management, and problem-solving skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Office (Excel, Outlook) and mainframe systems for order and inventory management
  • Demonstrated leadership experience in managing and developing teams

Responsibilities

  • Lead and support departmental S-NVC initiatives for continuous improvement
  • Track, analyze, and report monthly KPIs to meet performance targets
  • Provide support to MBU customers, including Subaru, Honda, and Tier II suppliers
  • Monitor customer orders to ensure timely delivery
  • Manage inventory levels to align availability with customer demand
  • Direct warehouse operations for complete and timely product delivery
  • Conduct supplier performance reviews and implement countermeasures as needed
  • Lead recruitment, training, and performance evaluation of the Delivery team
  • Identify and implement process improvements to enhance efficiency
  • Manage multiple priorities in a fast-paced environment

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Involvement in continuous improvement initiatives
  • Potential for advancement in the automotive sector
Full Job Description
Description

SEWS - Ohio Customer Service Center (Marysville, OH)

BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery, strong customer and internal relationships, and efficient inventory management while promoting continuous improvement and achieving performance targets.

BASIC POSITION DUTIES:
  • S-NVC Activities and KPIs
    • Lead and support departmental S-NVC (SEWS New Value Chain) initiatives to support continuous improvement
    • Track, analyze, and report monthly KPIs to ensure performance targets are achieved
  • Customer Relations
    • Provide support to the MBU customer base - including Subaru, Honda, and Tier II suppliers
    • Develop and maintain strong relationships with customer contacts and management to support business objectives
  • Order Management
    • Monitor customer orders and related activities to ensure on-time delivery requirements are met
  • Inventory Control
    • Manage and monitor inventory levels to ensure availability aligns with customer demand
    • Communicate with customers, manufacturing plants, and local staff to support timely production and inventory availability
  • Product Delivery
    • Provide direction and support to warehouse operations to ensure complete and timely delivery to all customers
  • Build-out Management/Start-up Activity
    • Monitor weekly build reports issued by the Delivery team to support smooth start-up activities
    • Ensure all compensation requests are submitted by required deadlines
  • Supplier Performance
    • Review supplier performance reports and ensure root cause analysis is conducted
    • Develop and implement effective countermeasures in a timely manner
    • Communicate issues, actions, and results clearly with customer and SEWS upper management team
  • Performance Management
    • Lead recruitment, selection, training, and performance evaluation of Delivery team members
    • Maintain open and effective communication with all staff
    • Foster a positive and collaborative work environment
  • Lead the team in identifying and implementing improvements to enhance process efficiency and reduce costs
  • Support additional projects and responsibilities as assigned
  • POSITION REQUIREMENTS:
  • Bachelor degree required
  • 8-10 yrs experience in inventory control, purchasing, or customer service environments (automotive industry preferred), including 2-4 years in a supervisory or middle management role.
  • Strong organizational, task management, and problem-solving skills
  • Excellent written and verbal communication abilities
  • Ability to interact effectively with all levels of SEWS associates and customer contacts
  • Demonstrated leadership experience, including managing and developing salaried staff
  • Ability to lead team to achieve organizational goals and drive performance
  • Proficiency in Microsoft Office applications (Excel, Outlook, etc.)
  • Experience with mainframe systems, including order and inventory management applications.
  • Ability to manage multiple priorities and perform effectively in a fast-paced environment
  • Willing to travel as needed


**Interested Candidates Should Submit Cover Letter and Salary History When Applying.**

About Sumitomo Electric Wiring Systems Inc

Sumitomo Electric Wiring Systems, Inc. (SEWS) is a leading supplier of automotive electrical distribution systems and electronics. The company was founded in 1917 and is headquartered in Japan. SEWS has a global presence with manufacturing facilities in Asia, Europe, and North America. The company provides a wide range of products including wire harnesses, connectors, and electronic components. SEWS is a subsidiary of Sumitomo Electric Industries, Ltd.
Learn more about Sumitomo Electric Wiring Systems Inc
Size
30,000 employees
Industry

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