Walgreens

Manager, Data Science

Walgreens$110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 4+ years in quantitative analysis; or master's degree and 2+ years in a related field.
  • Proficiency in analytics software (SQL, R, Python, Excel, Hadoop, SAS, SPSS).
  • Strong expertise in SQL and open-source data science/statistics packages.
  • Experience in building relationships within a matrix organization to align strategies with departmental goals.
  • At least 2 years of experience in financial decision-making.
  • Demonstrated leadership experience (2+ years) in a cross-functional team environment.
  • Willingness to travel up to 10% for business purposes.

Responsibilities

  • Manage daily operations and tactical plans for assigned projects.
  • Design and implement methods for analyzing diverse structured and unstructured data.
  • Proactively manage and resolve complex issues as they arise.
  • Develop software, algorithms, and dashboards for data evaluation and modeling.
  • Stay updated on new analytic methodologies and technologies.
  • Collaborate with business units to deliver effective business solutions.
  • Establish credibility and manage expectations with stakeholders.

Benefits

  • Professional development opportunities and resources.
  • Mentorship and career growth support.
  • A collaborative and inclusive workplace culture.
Full Job Description
Job Description

Job Summary

The Manager, Data Science supports customer analytics across Marketing, Loyalty, CRM, and Digital, helping teams understand customer behavior, engagement, retention, and lifetime value. This role manages data science workstreams focused on customer segmentation, propensity modeling, personalization, journey analytics, loyalty analytics, audience insights, experimentation (A/B testing), and customer-level performance measurement. The Manager integrates large, complex customer datasets and translates advanced analyses into clear, actionable recommendations that improve customer engagement, strengthen loyalty, inform business decisions, and accelerate growth. As a cross-functional partner to business and analytics leaders, this role helps execute customer analytics strategy, identify opportunities to enhance customer experiences, and build scalable analytical capabilities across the organization.

Job Responsibilities
  • Manages the daily operational activities that develop and implement tactical plans for specified area. Oversees team(s) assigned to projects and may manage implementations. Ensures resources are accurately allocated in line with tactical plans and appropriately accounted for.
  • Designs, develops, and implements methods, processes and systems to consolidate and analyze diverse data sets including structured and unstructured. Performs as subject matter advisor and may serve as point of escalation and become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
  • Manages issues proactively, including timely resolution and the identification of remediation opportunities.
  • Develops software programs, algorithms, dashboards, information tools, and queries to clean, model, integrate and evaluate datasets.
  • Keeps abreast of new analytic methodologies and technologies.
  • Collaborates with functional business units to drive business solutions and direction.
  • Establishes credibility with partners while managing expectations. Ensures frequent, continuous and effective communications with team members, and with stakeholders to set expectations and negotiate priorities appropriately, via both formal and informal channels / mechanisms.
  • May develop budget for functional area. Manages budget to plan. May be accountable for area budget and delivering against business goals/objectives.
  • Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. May develop partnerships (and relationships) with internal and external stakeholders to meet business needs.
  • Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

External Basic Qualifications

  • Bachelor's degree and at least 4 years of experience in quantitative or computational functions; or graduate degree in a quantitative, computational or technical discipline and at least 2 years of experience in quantitative or computational functions.
  • Experience with analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS and/or others to perform analysis and interpret data
  • Deep knowledge of SQL
  • Deep knowledge of open source data science and statistics packages such as Python, R, Spark, etc.
  • Experience establishing and maintaining key relationships with internal (peers, business partners and leadership) and external (business community, clients and vendors) within a matrix organization to develop strategies that meet department goals within budget and timelines.
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Graduate degree in statistics, data science, applied mathematics, computer science, or a related quantitative discipline.
  • Experience leading customer analytics, measurement, or data science teams.
  • Expertise in machine learning modeling using customer-level data.
  • Experience partnering with external measurement providers and technology vendors to deliver insights.

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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