AbbVie

Manager, Data Management HRConnect People Experience

AbbVie • $100K — $130K *
North Chicago, IL 60064In-Person
Business Services
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in related field.
  • 5+ years' experience in HR, operations, or customer service.
  • 3+ years in a supervisory or people management role.
  • Strong acumen in business and HR practices.
  • Familiarity with large-scale data management and HRIS systems.
  • Proven ability to influence teams and collaborate effectively across functions.
  • Strong analytical, problem-solving, and process-oriented skills.

Responsibilities

  • Act as liaison between various departments such as Business Technology and Talent Acquisition.
  • Ensure high-quality service delivery by collaborating with Tier 1 team.
  • Oversee annual Performance, Compensation, and Benefit programs.
  • Support team inquiries and resolve issues using reference materials.
  • Strive to exceed Key Performance Indicators (KPIs) for service delivery.
  • Participate in training and coaching staff to enhance engagement.
  • Manage team performance, procedures, and training processes.

Benefits

  • Comprehensive package including paid time off and holidays.
  • Medical, dental, and vision insurance for eligible employees.
  • Participation in 401(k) retirement plan.
  • Eligibility for long-term incentive programs.
Full Job Description
Job Description

Purpose

HRConnect is the name for AbbVie HR operations and Payroll support and services (externally, often referred to as HR Operations) focused on providing excellent employee experience as a primary principle. This dedicated, globally diverse team is focused on supporting AbbVie Employees, Managers and HR partners in their HR administration and operation needs. Manager, Data Management, People Experience is leading organization, job, compensation and personal data management processes and services. In addition to providing day-to-day management of Tier 2 Data management specialists, this position is also responsible for maximizing the value of the shared service center, leveraging HCM and other technology solutions, and providing tactical project support for HR programs and services.

Responsibilities
  • Acts as liaison with Business Technology Solution (BTS), Data and Digital Strategy (DDS), Center of Excellence (COE) such as Talent Acquisition, Total Rewards and Talent Management, Benefits, Payroll and manage stakeholder expectations.
  • Ensures the delivery of functional integrity and high-quality seamless employee service collaborating closely with Tier 1 team. As Tier 2 Data management HR Services, across the relevant region by ensuring that processes and procedures are in line with guidelines, and that resourcing is managed effectively.
  • Provides oversight of annual Performance, Compensation and Benefit programs in relation to employee organization, job and compensation data management.
  • Supports team member inquires and resolves issues by utilizing contact center procedures, policy manuals, knowledge management systems, and other reference materials.
  • Meets and strives to exceed Key Performance Indicators (KPIs) that are aligned to efficient and excellent service delivery.
  • Participates in selection, training, and coaching of staff and creating a work environment that builds, engagement and retains talent.
  • Responsible to effectively manage team performance, procedures, as well as training and quality monitoring processes and programs. Monitor, measure, and give feedback to direct reports on achievement of goals.
  • Accountable for supporting teammates developing plans. Escalates team member inquiries in a timely manner when additional research or analysis is necessary.
  • Provides inputs, feedback, methods to update, simplify, or enhance processes, procedures, and technologies as required.
  • Identify and lead continuous improvement opportunities and participates in special projects as needed.


Qualifications
  • Bachelor's Degree in related field.
  • 5+ years' experience in HR, HR operations, customer services; 3+ years in supervisory or People management role.
  • Strong Business and HR acumen.
  • Knowledge of large-scale data management, payroll, time and HRIS systems solutions and strong skills in technologies.
  • Understanding of interactions between HR, accounting, and finance.
  • Demonstrated ability to influence across teams and collaborate well with cross-functional partners.
  • Strong analytical, problem-solving, planning, decision-making skills and process orientation.
  • Ability to consistently meet or exceed goals and KPIs with excellence mind-set.
  • Experience in continuous improvement projects.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

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Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ
ABBV
* Ladders Estimates

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