Oracle Corporation

Manager, Data Center Support Services - Onsite in Anthony, NM

Oracle Corporation • $102K — $209K *
Anthony, NM 88021In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in IT or cloud data centers
  • Proven people management and team building skills
  • Strong technical understanding of hardware, networking, and storage
  • Experience with incident management in a critical operations environment
  • Capable of collaborating with cross-functional teams and external partners
  • Track record of project delivery on time and within quality standards
  • Ability to drive recruitment initiatives for team growth

Responsibilities

  • Manage the physical data center operations in Anthony, NM
  • Supervise and support a team of 15-20 Data Center Technicians
  • Oversee daily operations in a 24/7 mission-critical setting
  • Lead installations, field change orders, and hardware repairs
  • Ensure timely service delivery to meet business milestones and KPIs
  • Collaborate with various teams including engineering and business operations
  • React to incidents, oversee resolution, and conduct follow-up analysis
  • Drive capacity expansion projects including rack additions and site growth

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Short and long-term disability coverage
  • Life insurance and accidental death & dismemberment coverage
  • Flexible Spending Accounts for healthcare and dependent care
  • 401(k) plan with company match
  • Flexible vacation and paid time off policies
  • 11 paid holidays and generous sick leave
  • Paid parental leave and adoption assistance
  • Employee Stock Purchase Plan
  • Access to financial planning resources and group legal services
  • Voluntary benefits such as auto and pet insurance
Full Job Description
Job Description

We are looking for an experienced leader with strong people management skills, business acumen and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data center onsite in Anthony, NM.

* Provide strong leadership, direction and operational experience

* Strong knowledge of computer hardware (Server, Storage and Networking devices)

* Drive and manage escalations to rapid resolution and closure

* Work with distributed teams across the country

* Growing the team by recruiting and hiring top talent

*Delivering expansion projects on time with high quality

* Collaborating and working effectively with best-in-class architects, engineers, product management, etc.

Responsibilities

This role involves managing the physical site in Anthony, NM. The candidate should be experienced in managing a multi disciplined Cloud Data Center space with demonstrated people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

This multi faceted management role includes:

* Management and support of 15-20 Data Center Technicians

* Data Center day to day support operations in 7/24 mission critical environment

* Installation, Field Change Orders and Hardware break/fix activity

* Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's

* Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.

* Reacting to and managing incidents, driving resolution and after-action analysis

* Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)

* Drive local recruitment for future hires

* Creating an environment of continuous improvement

#LI-JO2

Qualifications

US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2

About Oracle Corporation

Oracle Dyn Global Business Unit is a pioneer in managed DNS and a leader in cloud-based infrastructure that connects users with digital content and experiences across a global internet. Dyn's solution is powered by a global network that drives 40 billion traffic optimization decisions daily for more than 3,500 enterprise customers, including preeminent digital brands such as Netflix, Twitter, Linkedin and CNBC. Adding Dyn's best-in-class DNS and email services extend the Oracle cloud computing platform and provides enterprise customers with a one-stop shop for Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). On January 31, 2017 Oracle completed the acquisition of Dyn, which now operates as an Oracle Infrastructure-as-a-Service (IaaS) global business unit (GBU).

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Join Oracle Corporation—Where Careers Grow

At Oracle, we believe in nurturing the potential of our employees. The growth of our company is driven by the individual successes of our team members. We invite you to bring your unique talents to Oracle, join our mission to drive technological innovation, and help shape the future of the digital world.

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Oracle Corporation: Leadership, Innovation, Opportunity.

Learn more about Oracle Corporation
Size
143,000 employees
Market Cap
$217.3 billion
Industry
Enterprise Technology
Net Income
$12.8 billion
Founded
1977
5 Year Trend
+2.3%
Revenue
$39.6 billion
NASDAQ
ORCL
* Ladders Estimates

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