Lowe’s

Manager, Customer Insights - Lowe's Media Network

Lowe’s • $101K — $168K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Finance, or equivalent experience
  • 5 years experience in insights and analytics
  • 3 years experience in retail media or general media analytics
  • 3 years experience in analytical decision-making and project management
  • 3 years experience in storytelling with data
  • 3 years experience with A/B testing
  • Proficiency in Microsoft Office Suite and analytical tools like Tableau or Power BI

Responsibilities

  • Lead and coach a global team of analysts in client media measurement and insights delivery
  • Collaborate with Sales and Account Management to prioritize work and align resources
  • Translate client business goals into strategic learning agendas and measurement plans
  • Serve as senior consultant for complex client analyses and strategic narratives
  • Ensure actionable insights align with client objectives and sound analysis
  • Drive storytelling and data visualization excellence across the team
  • Act as a trusted advisor, providing relevant insights to help clients grow

Benefits

  • Fully remote position providing work-from-home flexibility
  • Opportunity to lead a global team
  • Engagement in strategic decision-making and client partnership
  • Access to develop and shape measurement strategies
  • Collaboration with cross-functional teams to influence business growth
  • Chance to synthesize and present data-driven recommendations
Full Job Description
Innovate Remotely

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

Your Impact

As the Manager, Client Insights on the Lowe's Media Network (LMN), you will lead a team of analysts responsible for delivering strategic insights and measurement solutions for LMN clients. You will serve as the connective link between Sales, Account Management, Media Planning teams to ensure resources are aligned to the highest-priority business opportunities and client needs.

You will translate client business objectives into strategic learning agendas, guide the development of actionable insights and recommendations, and ensure the delivery of compelling data-driven stories that drive business growth. As a client-facing category leader, you will help shape measurement strategy, elevate the voice of our advertiser clients, and position LMN as a trusted strategic partner.

What You Will Do
  • Lead, develop, and coach a team of global analysts responsible for client media measurement, insights, and strategic reporting.
  • Partner closely with Sales, Account Management, and Media Planning teams to prioritize work, allocate resources, and ensure delivery against client expectations and business objectives.
  • Translate client business goals, marketing objectives, and key questions into strategic learning agendas and measurement plans that balance frequency, depth, and business impact.
  • Serve as the senior escalation and consultation point for complex client analyses, recommendations, and strategic narratives.
  • Ensure insights and recommendations are actionable, aligned to client objectives, and grounded in sound analytical methodologies.
  • Drive consistency and excellence in storytelling, data visualization, and executive-level communication across the team.
  • Act as a category expert and trusted advisor, bringing forward relevant business, customer, and category insights to help clients grow their business at Lowe's.
  • Synthesize information from multiple data sources and measurement solutions into clear, strategic recommendations for future investment and optimization.
  • Partner cross-functionally to influence reporting capabilities, measurement offerings, and future roadmap priorities based on client needs and market trends.
  • Represent the Client Insights function in leadership discussions, helping shape the strategic direction of LMN's measurement and insights offerings.


Minimum Qualifications
  • Bachelor's degree Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, Applied Quantitative or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years Experience in insights and analytics
  • 3 Years Experience in retail media or general media analytic
  • 3 Years Experience in analytical, decision-making, and project management
  • 3 Years Experience story-telling with data and to present data stories in a compelling and easy-to-understand way
  • 3 Years Experience A/B testing
  • 3 Years Experience with Microsoft Office tools (e.g. Word, Powerpoint, Excel)
  • 3 Years Experience in working with such tools as Tableau, Power BI, Sequel, or similar tools


Preferred Skills/Education
• Master's degree In a related field (e.g. Master's in Market Research, Behavioral Psychology, MBA)
• Leading teams and proven business impact
• Experience managing global teams
• Experience working in a retail environment
• Working with analytic/research software (e.g. SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, etc.)

Pay Range: $101,100.00 - $168,900.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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