Lowe’s

FFC Operations Manager

Lowe’s • $80K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience.
  • High school diploma or GED or equivalent experience.
  • 3-7 years in distribution center operations, depending on education.
  • Leadership experience with direct reports.
  • Mentoring and coaching experience.
  • Experience managing resources, time, and budget.
  • Participation in Corporate-led initiatives or leadership roles at Lowe's.

Responsibilities

  • Identify and address safety issues on the floor.
  • Drive safety culture through supervision and safety observations.
  • Determine daily workload in collaboration with corporate and support functions.
  • Evaluate and allocate staffing to meet daily demands smoothly.
  • Provide leadership to foster high morale and top performance.
  • Onboard and train supervisors, ensuring proper performance oversight.
  • Communicate business objectives and operational updates effectively.

Benefits

  • Opportunities for career advancement.
  • Access to training and professional development.
  • Supportive work environment focused on safety and performance.
  • Collaborative culture across operational shifts.
  • Structured onboarding process for new supervisors.
Full Job Description
Key Responsibilities
  • Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution.
  • Addresses safety issues or trends escalated from inbound/outbound Operations Supervisors.
  • Completes safety observations and builds a culture of safety in the work environment by driving the message through supervision.
  • Partners with corporate and support functions to determine the daily workload (production volume) for the day ensuring inventory movements in the facility are being monitored appropriately and frequently throughout the day.
  • Evaluates staffing needs to meet daily demand working with the Operations Supervisors to appropriately allocate resources to meet the daily priorities and inventory flow. Monitors staffing plan regularly and adjusts as needed.
  • Provides inspired leadership for the organization.
  • Promotes a culture that encourages top performance and high morale.
  • Onboards and trains supervisors overseeing the performance and coaching of supervisors.
  • Communicates effectively with inbound/outbound Operations Supervisors regarding business objectives, safety issues, current issues, upcoming events, and demand for the day.
  • Reports on key performance metrics to upper management and Store Support Center (SSC).
  • Sets Operations Supervisors up for success to achieve or exceed key performance indicators, safety, performance, and budget targets.
  • Collaborates with the other operational shifts to ensure consistent processes and expectations.
  • Collaborates cross-functionally with Support Managers and Operational counterparts to ensure operational shifts have proper communication, short and long-term staffing plans, and are meeting the customers' needs.
  • Identifies and acts on needs for efficient operations, safety issues, and bottlenecks.
  • Reports on key performance and financial figures to upper management and SSC.
  • Responsible for the key operations performance metrics of the shift.
  • Identifies and assists in implementing process improvements or new processes launched from SSC.
  • Attracts and hires talented individuals for the team (including Operations Supervisors, seasonal and full time Team Members).
  • Sets goals, communicates clear expectations for associates, and provides timely and constructive feedback.
  • Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels.
  • Provides resources and support to associates as needed.
  • Assists Operations Supervisors with any issues that may arise that need the resolution of management.
  • Communicates effectively with associates regarding business objectives or current issues.
  • Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable.
  • Sponsors and leads associates through change.

Required Qualifications
  • Bachelor's degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • 3 years Experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)
  • 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met
  • Leadership experience with direct report responsibility, including leading salary level direct reports
  • Experience mentoring and coaching others
  • Experience leading a team through change
  • Experience managing resources, time, and budget
  • Experience using troubleshooting processes to resolve problems
  • Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
  • Experience leading others through change


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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