HD Supply Holdings

Manager, Cross Dock Operations

HD Supply Holdings$101K — $152K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, supply chain, or related field.
  • 6+ years of experience in transportation; focus on distribution or manufacturing.
  • Knowledge of freight audit processes, driver safety programs and related regulations (HazMat, Customs, NAFTA, OSHA, DOT).

Responsibilities

  • Lead a team of supervisors across regional cross dock locations and drive performance and engagement.
  • Oversee linehaul performance and quality at cross docks, collaborating with upstream fulfillment centers.
  • Ensure customer requirements are met with minimal service disruptions.
  • Manage transportation service levels as a liaison between locations and approved carriers.
  • Evaluate cross dock productivity and compliance in collaboration with cross-functional teams.
  • Resolve delivery issues by collaborating with onsite supervisors and escalating trends appropriately.
  • Conduct transportation audits for efficiency and regulatory adherence.

Benefits

  • Medical, dental, and vision plans including prescription drug coverage.
  • 401(K) with company match.
  • Paid time off including vacation, personal time, wellness days, and sick leave.
  • Life and disability insurance options including short and long-term coverage.
  • Tuition reimbursement and commuter benefits.
  • Employee assistance program and adoption/surrogacy assistance.
Full Job Description
Preferred Qualifications
  • Bachelor's degree in business administration, supply chain, or a related field.
  • 6+ years of experience in transportation, specifically in distribution or manufacturing.
  • Working knowledge of freight audit processes, driver safety programs, and governmental regulations, including HazMat, Customs, NAFTA, OSHA, and DOT.


Job Summary

Lead and provide oversight for dedicated delivery operations of assigned cross dock locations, including associate engagement, route management, DOT and Hazardous Material compliance and Fleet Maintenance.

Major Tasks, Responsibilities, and Key Accountabilities
  • Leads a team of supervisors across regional cross dock locations, driving performance, associate engagement, and labor planning.
  • Oversees linehaul performance and quality at assigned cross docks while partnering with upstream fulfillment centers.
  • Delivers on customer requirements with minimal service disruption.
  • Manages transportation service levels as the liaison between locations and carriers, ensuring compliance with approved carrier usage.
  • Evaluates cross dock productivity, service, compliance, and route optimization in partnership with cross-functional teams.
  • Collaborates with onsite supervisors to resolve delivery issues and escalates recurring trends to regional leadership..
  • Conducts transportation audits to ensure delivery efficiency and regulatory compliance.

Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:

Pay Range
$101,400.00-$152,500.00 Annual

HDS provides the following benefits to all permanent full-time associates:
  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance


CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

About HD Supply Holdings

HD Supply Holdings is a leading distributor of maintenance, repair, and operations (MRO) products to the multifamily and hospitality markets in North America. The company was founded in 1974 and is headquartered in Atlanta, Georgia. HD Supply Holdings offers a wide range of products, including plumbing, electrical, HVAC, hardware, and janitorial supplies, as well as appliances and lighting. The company serves over 500,000 customers through its network of more than 270 branches and 44 distribution centers. HD Supply Holdings is committed to providing its customers with high-quality products and exceptional service.
Learn more about HD Supply Holdings
Size
11,500 employees
Market Cap
$8.6 billion
Industry
Net Income
$1.8 billion
Founded
2007
5 Year Trend
-1.7%
Revenue
$5.1 billion
NASDAQ

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