Manager, Commercial AI

Ametek

$100K — $115K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in process optimization or automation roles
  • Experience with low-code automation tools
  • Strong understanding of CRM systems, especially Salesforce
  • Proven track record in customer experience enhancement
  • Ability to analyze customer feedback and market trends

Responsibilities

  • Identify and redesign commercial processes for AI workflows
  • Build and implement automation solutions to minimize manual tasks
  • Create AI-assisted tools for knowledge retrieval and decision support
  • Transform CRM to enhance customer satisfaction
  • Automate repetitive tasks to free up sales resources
  • Pilot and refine solutions in collaboration with sales teams
  • Establish effective monitoring workflows for customer feedback

Benefits

  • Comprehensive health insurance options
  • Retirement savings plan with employer match
  • Professional development and training opportunities
  • Flexible working arrangements
  • Employee wellness programs
Full Job Description
AI-Enabled Process Optimization & Automation
  • Identify high-friction commercial processes and redesign them as AI-first, end-to-end workflows.
  • Build and deploy pragmatic automation using low-code tools to reduce manual work and cycle times.
  • Develop AI-assisted experiences, such as knowledge retrieval bots or guided Q&A for commercial playbooks, ensuring Business Units can scale best practices easily.
  • Design workflows to provide decision support for strategic pricing, particularly for complex new offerings.

Intelligent Sales & CRM Transformation
  • Redefine CRM as an Agentic tool that drives customer satisfaction and reduces friction in the sales cycle.
  • Identify opportunities to automate repetitive tasks, allowing teams to focus on customer-facing activities.
  • Partner with Sales Leaders and Salesforce Admins to pilot, refine, and scale solutions.

Advanced Voice of the Customer & Market Intelligence
  • Deploy AI sentiment analysis to improve how customer feedback is captured and routed.
  • Establish a closed loop: "what we heard 12; what we changed 12; impact".
  • Build repeatable workflows to monitor megatrends and competitor signals, translating data into clear strategic implications for AMETEK.

Change Leadership & Governance
  • Challenge constructively, run pilots with BUs, and scale what works.
  • Drive adoption with lightweight enablement (training, office hours, quick guides)
  • Partner with IT and Governance teams to ensure all AI solutions are deployed safely and responsibly.
  • Establish and own clear KPIs, covering efficiency gains, ROI, and adoption, through which the success and commercial impact of the role will be measured.


Compensation

Employee Type: Salaried

Currency: USD

Salary Minimum: 100,000

Salary Maximum: 115,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here.

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