Harrison and Star

Manager, Client Operations (Creative Delivery)

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in account management or a related field
  • Proven track record in client relationship management and revenue growth
  • Experience with integrated marketing solutions and cross-functional team collaboration
  • Strong problem-solving skills for addressing non-routine issues
  • Ability to oversee and mentor team members
  • Excellent communication skills, both verbal and written
  • Understanding of digital, media, and experiential marketing strategies

Responsibilities

  • Lead client relationship management for assigned accounts
  • Drive revenue growth through proactive account expansion efforts
  • Identify and manage client needs for tailored marketing solutions
  • Ensure successful execution of multidisciplinary projects
  • Coordinate cross-functional teams to optimize workflow
  • Oversee financial stewardship and service quality
  • Enhance long-term client partnerships by aligning with their business objectives

Benefits

  • Opportunity for professional development and career progression
  • Engagement in innovative marketing and advertising solutions
  • Collaboration across various functional teams in a dynamic environment
  • Flexible working arrangements with a structured in-office requirement
  • Access to a network of industry-leading resources and talents
Full Job Description
Agency:
Omnicom Media

Job Function:
Account Management and Growth

Job Subfunction:
Sales and Client Operations

Job Description:

Utilizes established specialized knowledge to execute tasks, lead smaller projects or oversee components of larger initiatives. Addresses non-routine problems and contributes to process improvements, applying experience and judgment to deliver effective outcomes.
May oversee the daily activities of team members within a defined area.

Leads client relationship management and commercial operations across assigned accounts through the delivery of integrated marketing, advertising, media, digital, experiential, and business solutions. Drives revenue growth, client retention, account expansion, and commercial performance by identifying opportunities, managing client needs, and ensuring the successful execution of multidisciplinary solutions. Acts as a primary point of contact for clients while coordinating cross-functional collaboration across creative, strategy, production, media, data, technology, and operations teams within fast-paced, matrixed environments. Oversees operational execution, workflow optimization, resource alignment, financial stewardship, and service delivery to ensure high-quality outcomes, operational efficiency, and alignment to client business objectives. Partners with internal teams to strengthen long-term client partnerships, support scalable business growth, and deliver solutions that meet evolving market and customer expectations.

90,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

Similar Jobs

More Jobs at Harrison and Star

More Business Services Jobs

  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Branch Vice President
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, etc. *
    Southern Dock Products / DuraServ
    Oklahoma City, OK 73111 (Oklahoma County)
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
  • Risk Manager
    $130K — $140K *
    Cal State Long Beach
    Long Beach, CA 90802 (Los Angeles County)

Find similar Manager, Client Operations (Creative Delivery) jobs: