Harrison and Star

Manager, Client Experience

Harrison and Star$82K — $92K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least 4 years of public relations experience in an agency or corporate in-house, specifically in healthcare.
  • Background in managing multi-disciplinary healthcare communication initiatives.
  • Familiarity with data and regulatory milestone communications.
  • Proficiency in earned, digital, and social media activations.
  • Strong budgeting and financial management skills.

Responsibilities

  • Develop and execute strategic integrated communications programs for healthcare clients.
  • Manage account team implementation and ensure quality standards and budgets are met.
  • Lead project management to keep all activities on schedule.
  • Coordinate with interdisciplinary teams including research, creative, and media strategists.
  • Create external materials like press releases and social media content.
  • Oversee client status reports and various trackers for media and website analytics.
  • Manage overall campaign measurement and evaluation criteria.

Benefits

  • Collaborative team-oriented work environment.
  • Opportunities for professional development and training.
  • Engagement with a diverse range of healthcare communication initiatives.
  • Exposure to high-profile celebrity campaigns.
  • A focus on innovative, integrated communications strategies.
Full Job Description
Agency:
Weber Shandwick

Job Function:
Communications and PR

Job Subfunction:
Public Relations

Job Description:
About you

A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

- Team oriented "we" over "I"
- Positive and inspirational
- Energized and charismatic
- Humble and inquisitive
- Agile and adaptable

What You Will Be Doing:

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other responsibilities include, but are not limited to:

- Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
- Lead project management, ensuring all activities are moving forward and are within deadlines
- Coordinate among interdisciplinary team of research, creative, digital and media strategists
- Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
- Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
- Manage event and activation logistics in a variety of settings
- Set and meet campaign measurement and evaluation criteria
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
- Assist in financial management for clients, including development of invoices and activity reports

What We Are Looking For:

- Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns
- Familiarity with data and regulatory milestone communications
- Fluency and/or familiarity with earned, digital and social media activations
- Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
- Strong budgeting and financial management skills
- Experience with clients and accounts that are measurement and evaluation driven
- Strong presentation skills, poise, and professionalism
- Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

- At least 4 years"™ experience in public relations at an agency or corporate in-house (healthcare experience required)
- The ability to manage multiple projects at various stages simultaneously.
- Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
- BA or BS in Public Relations, Communications, or in a related field

Salary range: $82,000 USD - $92,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee"'s/applicant"'s background, pertinent experience, and qualifications.

#LI-GH$82,000.00 - $92,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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