upgrade

Manager, Channel Growth - Cards

upgrade$140K — $180K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of experience in consumer finance or data-driven roles
  • Experience with credit and partnerships, particularly in credit cards
  • Strong analytical skills for data interpretation
  • Proficiency in SQL and Excel; Python pandas is a plus
  • Ability to convey the human element behind data

Responsibilities

  • Analyze data to inform strategy and decision-making
  • Develop and implement growth strategies for digital channels
  • Collaborate across teams to gain support for initiatives
  • Manage and nurture partnerships to enhance channel performance
  • Deepen understanding of the channels managed
  • Seek out new growth and conversion opportunities
  • Optimize customer acquisition costs for efficiency

Benefits

  • Coverage of medical, dental and vision insurance at no cost
  • Flexible paid time off policy
  • Opportunities for professional development
  • Paid parental leave
  • Programs focused on health and wellness
Full Job Description
About the Role

We're seeking a hands-on Channel Growth Manager/Sr. Manager on our Card business team to grow and optimize digital acquisition channels (ex. Upgrade.com, Experian Marketplace, or NerdWallet) by driving strategy development and execution for digital channels. You will sit at the intersection of marketing, product, analytics, and risk. You'll use in-market results and business judgement to identify enhancements and optimizations, partner internally and externally to advocate for changes, and communicate results and proposals to a broad set of stakeholders.

This role will be based in our SF office or Delaware office in a hybrid capacity.

What You'll Do:
  • Structure, perform, and communicate analyses
  • Build, implement, and monitor strategies for sustainable growth
  • Partner cross-functionally to drive buy-in
  • Manage partner relationships and projects to grow those relationships
  • Build a strong understanding of channels you manage
  • Identify new opportunities for impression growth and conversion efficiency
  • Identify and execute changes to improve customer acquisition costs
  • Identify channel-specific opportunities to improve accuracy of volume and financial forecasts
  • Inform executive stakeholders on campaign results and expectations
  • Identify new product versions, marketing language and tactics, and populations for testing and piloting
  • Manage approval rates to ensure funnel efficiency and compliance
  • Design, advocate for, and monitor A/B tests

What We Look For:
  • 4-7 years of experience in consumer finance, consulting, or other data-driven backgrounds
  • Experience with credit, analytics, and external client/partner interactions, ideally in credit cards
  • Strong analytical skills with the ability to translate data into clear, strategic recommendations
  • Strong proficiency in SQL, Excel (bonus points for Python pandas)
  • The ability to identify and articulate the human story in the data

What We Offer You:
  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $140,000 - $180,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

About upgrade

Upgrade is an online lending platform that offers personal loans and credit monitoring services. The company was founded in 2016 by Renaud Laplanche, the former CEO of LendingClub. Upgrade offers personal loans with fixed rates and terms ranging from 36 to 60 months. The company also provides credit monitoring and credit education tools to help customers improve their credit scores. Upgrade has raised over $142 million in funding and has originated over $3 billion in loans.
Learn more about upgrade
Size
1,000 employees
Industry
Founded
2016

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