Job DescriptionThe Manager, Category Management – Marketplace sits within digital and is responsible for achieving Nordstrom customer outcomes focused on driving product sales within designated categories. The Manager grows GMV by strategically developing Marketplace sellers post-launch, using industry insights and internal and external inputs to shape category strategy that supports customer growth.
We are looking for someone who isn't afraid to roll up their sleeves — defining and building new processes for the team and cross-functional partners, working comfortably with large data sets and undefined problems. The Manager works closely with NMG, Digital Merchandising, Ecommerce Merchandising, and the broader Marketplace team to support sellers and company goals.
The Manager owns end-to-end assortment and promotional strategy for their category, sets clear OKRs, and is accountable for team results. They lead a team of translating category strategy into clear workstreams for each person and investing in their development and performance. The Manager leads WBRs and MBRs with NMG and partner teams.
KEY RESPONSIBILITIES:
- Own and inform subdivision assortment plans, setting AOR strategy and initiatives that align to total MP priorities; drive category strategy and acquisition strategy by identifying and prioritizing whitespace opportunities
- Analyze data and connect with Acquisition on new performance signals to inform quarterly replans; build category-level forecasts that identify gaps and surface sourcing priorities across your AOR
- Lead Scaled Events strategy, planning, and seller outreach at scale; serve as rotating Scaled Events captain and establish enticed savings events 6 setting category + seller strategy and impact to plan
- Build and maintain strategic relationships with senior NMG leadership, serving as Liaison to NMG and Liaison for Acquisition; partner with Onboarding Liaison and eComm Merch to align go-to-market strategies and ensure seamless seller integration at scale
- Optimize relationships with T1 Sellers and Strategic T2 accounts through structured connects and business reviews; set seasonal and hallmark curated category strategy, highlighting key categories and sellers (existing + in pipeline) to drive competitive selection and best-in-class customer experience
- Partner with Digital Merchandising on high-heat brand launches and large-scale site visibility initiatives; work cross-functionally across Buying, Customer Care, Marketing, and Product Management to build efficiencies, advocate for sellers, and enhance internal capabilities across the team
- Lead, develop, and manage a team 6 deploying each team members strengths against the right category priorities, coaching individuals to grow their skills, and creating clear accountability structures so the team drives results across seller support, assortment execution, and scaled events
CORE COMPETENCIES:
Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.
Drives Vision: Provides clear explanations of the organizations vision and purpose. Takes steps to advance the organizations vision and ensures that own efforts align with the team's goals and priorities.
Strategic Mindset: Thinks ahead about how to enhance the performance of their team. Is aware of how own work connects to the broader organizations strategy.
Builds Trust: Places the organizations needs first, even when they conflict with self-interests. Demonstrates dependability and builds an organization with a reputation for living up to its commitments
Decision Quality: Fosters accountability by ensuring that peoples decisions comply with policies and standards. Demonstrates an ability to make tough decisions and advance initiatives that may be unpopular.
QUALIFICATIONS:
- Bachelors Degree in Business Administration or equivalent work experience, required
- 5+ years professional experience in a large matrixed organization, with 1+ years managing or mentoring teams
- Proficiency with date-driven decision-making skills and technology systems required
- Demonstrated ability to lead and develop teams, build efficiencies at scale, and prioritize smartly across competing opportunities to drive measurable business outcomes
- Experience in retail merchandising, assortment planning, or promotional strategy as a merchant, seller/brand, or digital merchandiser; experience managing scaled events or large promotional campaigns a plus
- Comfortable with constant change, building and iterating processes regularly
- Strong relationship management skills with demonstrated ability to influence senior stakeholders and cultivate high-value external seller partnerships
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
New York: $120,000-$192,000 annually, Washington: $110,500-$183,000 annually
Weve got you covered
Our employees are our most important asset and thats reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
