Wave

Manager, Business Sales

Wave$70K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field, or equivalent experience
  • 5+ years in telecommunications product and services sales
  • 5+ years in business-to-business sales management
  • Strong organizational skills for sales goals
  • Knowledge of communications technologies, especially phone and Internet fundamentals

Responsibilities

  • Coach and motivate Account Executives to exceed sales targets
  • Spend 80% of time in the field to support the sales team
  • Develop and manage team territory plans and sales goals
  • Resolve customer complaints and operational issues
  • Organize meetings for team updates on processes and products
  • Recruit and train Account Executives, managing performance reviews
  • Oversee individual sales representatives' daily activities
  • Ensure accurate completion of sales activity reports

Benefits

  • Comprehensive training and coaching programs
  • Opportunities for career advancement
  • Dynamic and collaborative work environment
  • Supportive company culture focused on team success
  • Cutting-edge technology resources to aid sales efforts
Full Job Description
Job Summary

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

Responsibilities

How You Will Make an Impact
  • Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
  • Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
  • Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum's systems and tools
  • Resolve customer complaints and address issues impacting sales operations to maintain efficiency
  • Organize regular meetings to keep the team informed of tools, process and product updates
  • Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
  • Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
  • Ensure accurate completion of administrative tasks and reporting for all sales activities
  • Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions
  • Office and outside environments
  • Exposure to inclement weather and moderate noise levels


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in business, marketing or a related field or equivalent experience

Experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience

Skills
  • Read, write, speak and understand English
  • Experience organizing, implementing and maintaining sales goals
  • Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
  • Valid state driver's license with a satisfactory driving record

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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