Manager, Business Sales

Charter Communications

• $69K — $136K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field, or equivalent experience.
  • 5+ years of telecommunications product and services sales experience.
  • 5+ years of business-to-business sales management experience.
  • Proficient in reading, writing, speaking, and understanding English.
  • Demonstrated ability to organize and implement sales goals.

Responsibilities

  • Coach and motivate Account Executives to exceed sales targets.
  • Spend 80% of time in the field and 20% on administrative tasks.
  • Develop and maintain a comprehensive team territory plan.
  • Resolve customer complaints and improve sales operations.
  • Organize regular team meetings to communicate updates.
  • Recruit, train, and coach Account Executives, handle employee relations, and performance reviews.
  • Oversee daily sales activity and ensure accurate reporting.

Benefits

  • Exposure to both office and outdoor environments.
  • Opportunity for professional growth in a high-performing team.
  • Involvement in leadership and mentorship roles.
  • Access to ongoing training and development in telecommunications.
  • Engagement in a diverse and dynamic work environment.
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

How You Will Make an Impact
  • Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
  • Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
  • Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum's systems and tools
  • Resolve customer complaints and address issues impacting sales operations to maintain efficiency
  • Organize regular meetings to keep the team informed of tools, process and product updates
  • Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
  • Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
  • Ensure accurate completion of administrative tasks and reporting for all sales activities
  • Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions
  • Office and outside environments
  • Exposure to inclement weather and moderate noise levels


What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in business, marketing or a related field or equivalent experience

Experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience

Skills
  • Read, write, speak and understand English
  • Experience organizing, implementing and maintaining sales goals
  • Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
  • Valid state driver's license with a satisfactory driving record

#LI-MB9
SCM565 2026-81082 SCM565 2026

The base pay for this position generally is between $69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $73,000.

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