Co-operators

Manager, Business Intelligence - CLV

Co-operators$90K — $120K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Predictive Models and Advanced Analytics solutions.
  • Advanced degree in Data Science, Actuarial Science, AI, Computer Science, Mathematics, Statistics, or equivalent technical experience.
  • Demonstrated leadership in solving complex problems through analytical tools and judgment.
  • Proficiency in SQL and Python; experience with Spark is advantageous.
  • Excellent communication skills to convey technical concepts to non-technical stakeholders.
  • Fluent in English; bilingualism in French preferred due to work with diverse teams.

Responsibilities

  • Develop and manage high-performing teams through recruitment, training, and mentorship.
  • Oversee the quality and effectiveness of analytical outcomes, ensuring adherence to standards and policies.
  • Represent the team in project planning and agile scrums with business partners.
  • Translate business needs into specific objectives for the team and communicate progress effectively to stakeholders.
  • Foster innovation and continuous improvement focused on client experience.

Benefits

  • Training and development opportunities to enhance your career.
  • Flexible work arrangements and paid time off for personal and family needs.
  • Holistic well-being programs supporting physical and mental health.
  • Paid volunteer days to contribute to community service.
  • Comprehensive total rewards package including pension and healthcare benefits.
Full Job Description
Company: CGIC
Department: Business Intelligence
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is required.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

As a Business Intelligence Manager, with a Data Science/ML Ops focus, you will be responsible for the creation and maintenance of advanced analytical solutions supporting the profitable growth strategies of our various P&C insurance portfolios. Known as Customer Lifetime Value (CLV), these solutions are used in marketing, targeting and strategic decisioning to help with decision-making, automate actions in our insurance systems, feed various analytical tools, and monitor our results. You will collaborate with various stakeholder groups within the organization, supporting them in their strategies through the alignment and execution of predictive modeling and data science best practices. You will lead a talented team and contribute to their development while overseeing complex technical projects.

How you will create impact:

  • Develop and manage performing teams by recruiting, training, coaching, assessing, motivating, and supporting.
  • Provide mentorship and guidance to team members, ensuring the development of the technical aspects of Data Science/ML Ops.
  • Responsible for the quality and effectiveness of outcomes by ensuring that standards and policies are followed, and the intended outcomes of those policies are met (data quality, accuracy, performance, security, etc.).
  • Represent your team in project planning and scrums with business partners.
  • Translate business needs into specific objectives for your team and communicate progress to stakeholders.


How you will succeed:

  • You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You facilitate the adoption of change and create a high-performance culture through alignment of your team's work with organizational goals.
  • You successfully convey messages and demonstrate openness to exploring alternative points of view.
  • You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.


To join our team:

  • You have a proven experience (8+ years) in developing and/or implementing Predictive Models and Advanced Analytics solutions.
  • You have an advanced degree in Data Science, Actuarial Science, Artificial Intelligence, Computer Science, Mathematics, Statistics or equivalent technical experience.
  • You can lead others to solve complex problems through analytical thinking, tools, and judgement to identify innovative solutions.
  • Experience with following technologies is required: SQL and Python
  • Experience with the following technologies is an asset: Spark
  • You have excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.


What you need to know:

  • You will travel occasionally.
  • Extended work hours, in some instances, might be required (including weekends and evenings).
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  • As a leader, strict confidentiality is required with respect to sensitive matters and employees' personal information.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

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