Superhuman

Manager, Business Development

Superhuman$167K — $242K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B sales experience with at least 2+ in people management of BDR/SDR teams.
  • Proven coaching experience with a history of promoting high-performing sales representatives.
  • Strong relationship-building skills with the ability to influence tenured reps.
  • Analytical skills for managing sales metrics and connecting them to business outcomes.
  • Fluent in CRM and sales tools like Salesforce and Outreach.
  • Understanding of value-based selling and SaaS business models for effective coaching.
  • Self-directed with a proven ability to create systems and optimize processes independently.

Responsibilities

  • Manage and coach a team of 10-12 BDRs through regular 1:1s and performance reviews.
  • Set clear activity and quota goals for the team, embodying the company's core values.
  • Standardize lead-development functions by integrating with Marketing and Sales.
  • Oversee hiring and onboarding processes for new BDRs, including performance evaluations.
  • Collaborate with cross-functional leaders to ensure team alignment with pipeline objectives.
  • Report performance metrics to BD leadership and adapt coaching tactics accordingly.
  • Provide insights from the field to enhance marketing efforts and enrich team knowledge.

Benefits

  • Comprehensive healthcare coverage including medical, dental, vision, and mental health services.
  • Life and disability insurance options available.
  • 401(k) and RRSP matching programs to support retirement savings.
  • Generous parental leave policy for new parents.
  • A total of 20 days paid time off plus 12 paid holidays and additional floating holidays.
  • Flexible sick time to accommodate employee needs.
  • Budget for professional development and learning opportunities.
Full Job Description
Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team's scheduled collaboration weeks. Managers will determine in-person time according to business needs.

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

As a Manager, Business Development, you will own the day-to-day performance, coaching, and development of our Business Development Representative (BDR) team. Reporting to the Senior Manager of Business Development, you will formalize this function, integrate best-practice lead-development motions with Marketing and Sales, and build a repeatable, standardized BDR motion. You will manage a team of 10-12 BDRs, with 12 reports on day one.

In this role, you will:
  • Directly manage and coach a team of 10-12 BDRs through weekly 1:1s, pipeline reviews, and call/message coaching
  • Set clear goals and hold reps accountable to activity, pipeline, and quota targets, role-modeling our EAGER values
  • Formalize and integrate best-practice lead-development motions with Marketing and Sales into a repeatable, standardized BDR motion
  • Own hiring, onboarding, and ramp for new BDRs, and manage performance, including recognition and, when needed, performance management
  • Partner with the other BDR managers and cross-functional leaders in Marketing, Demand Gen, and RevOps to keep the team aligned with pipeline goals
  • Report on team and individual performance to BD leadership, and adjust coaching and process based on what the data shows
  • Carry field insight upstream to Marketing and Demand Gen, and bring campaign and product context back down to the reps
Qualifications
  • 5+ years of B2B sales experience, including 2+ years of direct people management experience leading BDR/SDR or outbound sales teams. Proven track record of coaching high-performing teams, driving pipeline generation, and developing reps through promotion while engaging Director, VP, and C-level buyers.
  • Prior experience formally or informally coaching, training, or leading peers, with the peer credibility to earn respect from tenured reps
  • Demonstrated Achiever and Relator talents: sets aggressive goals and drives to them, while building real relationships with individual reps
  • Analytical fluency: comfortable managing a team to a scorecard and tying activity metrics to pipeline and revenue outcomes
  • Fluency with CRM and sales automation tools (e.g., Salesforce, Outreach, Sales Nav, ZoomInfo) for pipeline management and reporting
  • Strong grasp of value-based selling and SaaS business models, and how they translate into coaching frontline reps
  • Proactive and self-directed, with a track record of building systems and closing gaps without being asked
  • Has a demonstrated ability to work independently with minimal guidance, proactively manages priorities across multiple reps and projects, and thrives in a fast-paced, results-driven environment
Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected "On Target Earnings" (OTE) for this role are outlined and may be modified in the future.

United States
$167,000 - $242,000/year (USD)

Commissions are 30% of total sales. The market-based compensation differentials will be applied only to base pay for commission-eligible team members.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

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