MKS Instruments, Inc.

Manager, Business Development

MKS Instruments, Inc.$115K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant technical field or equivalent work experience.
  • 5+ years of experience in business development or technical sales.
  • Demonstrated success in sales growth and customer relationship management.
  • Strong technical knowledge in surface finishing and chemical technologies.
  • Proven problem-solving skills with customer processes.
  • Proficiency in Microsoft Office, SAP, and CRM systems.
  • Excellent communication, presentation, and strategic thinking skills.

Responsibilities

  • Develop and execute strategic business plans to enhance sales and profitability.
  • Identify and secure new business opportunities through market analysis.
  • Build and maintain strong relationships with key stakeholders and customers.
  • Gather market intelligence to support business strategy and new product initiatives.
  • Achieve sales objectives through effective account management and promotions.
  • Provide technical support and troubleshooting for customers.
  • Conduct customer visits and training sessions to identify growth opportunities.

Benefits

  • Comprehensive health insurance (medical, dental, vision).
  • 401(k) with company match.
  • Life and disability insurance.
  • 12 paid holidays and 15 vacation days per year.
  • 6 weeks of fully paid parental leave and adoption assistance.
  • Tuition reimbursement and various stock programs.
Full Job Description
As a Manager, Business Development at MKS Instruments, you will drive business growth, expand market share, and support profitability within assigned product lines and market segments. This role combines strategic business development responsibilities with technical product specialist expertise, serving as both commercial and technical resources to customers and internal stakeholders. The Business Development Manager develops key customer relationships, identifies new business opportunities, supports product qualifications and approvals, provides technical sales support, and serves as a subject matter expert for assigned technologies to drive revenue growth and customer success.

You will Make an Impact By:
  • Develop and execute strategic business plans to grow sales, profitability, and market share within assigned product lines and market segments.
  • Identify, develop, and secure new business opportunities through customer engagement, market analysis, and strategic relationship management.
  • Build and maintain strong relationships with customers, applicators, industry partners, and decision makers while achieving customer approvals and qualifications for company products and technologies.
  • Gather and communicate market intelligence, competitive insights, and emerging technology trends to support business strategy and new product development initiatives.
  • Achieve sales, margin, and profitability objectives through account management, forecasting, product promotion, and strategic sales execution.
  • Serve as the technical expert for assigned product lines, providing technical sales support, troubleshooting assistance, product recommendations, and resolution of customer process issues.
  • Conduct customer visits, presentations, technical reviews, and training sessions to strengthen customer relationships and identify growth opportunities.
  • Prepare technical reports, maintain product documentation, and communicate findings and recommendations to customers and internal stakeholders.
  • Collaborate closely with Product Marketing, Sales, Technical Service, Product Management, Business Technology Teams (BTTs), and Operations to support business objectives and project execution.
  • Maintain accurate customer communications, business updates, sales forecasts, visit reports, and opportunity tracking.
  • Participate in industry trade organizations, conferences, and technical forums to promote MKS technologies and strengthen market presence.
  • Manage travel and business expenses within approved budgets and perform other related duties as assigned.
  • Travel Requirements: Up to 50 % of Travel is required.


Skills You Bring:
  • Bachelor's degree in chemistry, Chemical Engineering, Engineering, Materials Science, or related technical field, OR equivalent combination of education and relevant experience.
  • 5+ years of experience in business development, technical sales, product management, surface finishing, electroplating, chemical processing, or related markets.
  • Demonstrated success in business development, sales growth, and customer relationship management.
  • Strong technical knowledge of surface finishing, plating processes, chemical technologies, and related applications.
  • Proven ability to troubleshoot customer process issues and provide effective technical solutions.
  • Proficiency with Microsoft Office, SAP, CRM systems, and other business management tools.
  • Excellent presentation, communication, negotiation, and relationship-building skills.
  • Strong analytical, strategic thinking, and project management abilities.


In addition to the above responsibilities, the following are considered material job duties of the position:

  • Ability to take and follow directions and instructions.


  • Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.


  • Access to sensitive and confidential business systems and software, personally identifying information, the company's financial information, and/or the ability to maintain physical security and safety.


  • Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.


Physical Demands & Working Conditions:
  • Frequent travel to customer sites, industry events, and MKS facilities.
  • Ability to work in offices, laboratories, manufacturing, and customer environments.
  • Ability to conduct customer visits, presentations, technical demonstrations, and process evaluations.
  • May require exposure to manufacturing and chemical processing environments while adhering to all applicable safety requirements.


Compensation and Benefits:

Salary Pay Range: $115,000.00 to $150,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.].

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

About MKS Instruments, Inc.

MKS Instruments, Inc. is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Our products are derived from our core competencies in pressure measurement and control, flow measurement and control, gas and vapor delivery, gas composition analysis, residual gas analysis, leak detection, control technology, ozone generation and delivery, RF & DC power, reactive gas generation, vacuum technology, photonics, sub-micron positioning, vibration isolation and optics. Our primary served markets include semiconductor capital equipment, general industrial, life and health sciences, research and defense.
Learn more about MKS Instruments, Inc.
Size
6,000 employees
Market Cap
$5.5 billion
Industry
Net Income
$350.1 million
5 Year Trend
+17.9%
Revenue
$2.3 billion
NASDAQ

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