Desire2Learn Inc

Manager, Business Development

Desire2Learn Inc$80K — $94K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience leading high-performing sales development teams
  • 2+ years in selling software and SaaS
  • Proficient with Salesforce and sales engagement tools
  • Understanding of best practices for Business Development teams
  • Bachelor's degree in business, marketing, communication, or equivalent

Responsibilities

  • Recruit and coach a team of Business Development Representatives (BDRs)
  • Develop BDRs for future Account Executive roles
  • Provide ongoing training on sales prospecting and outreach
  • Coach BDRs through call shadowing and performance reviews
  • Manage prospect research and list-building activities
  • Maintain accountability and a culture of innovation
  • Measure and report BDR performance metrics linked to lead generation
  • Analyze team performance data and identify improvement opportunities
  • Exceed activity and pipeline targets across all markets
  • Work cross-functionally with sales and marketing on performance and campaign strategy
  • Manage inbound lead pipeline and collaborate with marketing

Benefits

  • Impactful work transforming the world of learning
  • Flexible work arrangements
  • Tuition reimbursement of up to $4,000 CAD for continuing education
  • Access to mental health services and financial planning
  • Employee wellbeing programs including wellness reimbursements
  • 2 Paid Volunteer Days
  • Dog Friendly Offices in several locations
  • Competitive benefits package
Full Job Description
About the role:

The Manager, Business Development will lead, coach, inspire and continuously upskill a team of talent Business Development Representatives (BDRs) to exceed pipeline generation goals ensuring business growth strategies are met. The Manager, Business Development will thrive at building and growing a world class business development team, focused on high performance. The ideal candidate is a proven high performer who understands EdTech or SaaS sales and has successfully led a team of business development professionals. This person has an entrepreneurial spirit who exceeds quotas, develops people, and innovates processes to maximize efficiency and business outcomes.

Major Responsibilities (How Will I Make an Impact?):
  • Recruit, develop and coach a team of Business Development Representatives (BDRs) whose role consists of prospecting, opportunity identification and pipeline generation
  • Coach and develop BDRs into candidates for future Account Executive (AE) and Client Sales Executive (CSE) roles
  • Deliver ongoing training on sales prospecting, discovery, email outreach, and outbound calling
  • Coach individual BDRs through call shadowing, role play, and performance reporting
  • Guide and manage prospect research and list-building activity with the team
  • Maintain a culture of accountability, hard work, and innovation
  • Define, measure, monitor and report performance metrics for BDRs linked to lead generation (e.g., call/email activity, response rates, leads generated, lead quality, ultimate lead-to-close)
  • Ability to make sense of data sets to analyze team performance, build a point of view and share key data with key stakeholders
  • Maintain accurate and timely forecast data and be able to identify opportunities for continuous improvement
  • Exceed monthly, quarterly, annual activity and pipeline targets, across all markets
  • Work cross-functionally with sales and marketing to create and implement programs and communicate on campaign performance.
  • Manage the inbound pipeline and working closely with Marketing to ensure timely response and tracking of campaign performance

What you will bring to the role:
  • Proficient in negotiation techniques, capable of structuring and closing mutually beneficial deals.
  • Skill in leading and motivating a high-performing business development team to achieve goals.
  • Ability to lead and inspire a high-performing business development team, fostering a collaborative and results-driven culture.
  • Clear and effective communication, both verbal and written, for negotiation, relationship-building, and collaboration across all levels and functions.
  • Lead by example and a willingness to get into the trenches with the front line.
  • Skilled with outbound/cold prospecting and working with inbound leads
  • Experience training, mentoring, and growing an outbound process.
  • Acumen with Artificial Intelligence tools

Experience and Education Recommendations:
  • 3+ Years of experience leading high-performing sales development team
  • 2+ years of experience selling software and SaaS
  • Salesforce experience is a must, Sales Engagement tool, 6sense or an equivalent platform experience a plus
  • Must possess a good understanding of best practice for running Business Development teams
  • SaaS experience required with knowledge of the learning technology industry a plus
  • Bachelor's degree in business, Marketing, Communication or equivalent

This position is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate's relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$80,500-$94,500 CAD

Don't meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
  • 2 Paid Days off for SkillsWave-related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

About Desire2Learn Inc

Desire2Learn (D2L) is a global software company that specializes in education technology. The company's cloud-based platform, Brightspace, is used by schools, colleges, and universities to manage and deliver online and blended learning. D2L was founded in 1999 by John Baker, and is headquartered in Kitchener, Ontario, Canada. The company has offices in the United States, Europe, Australia, Brazil, and Singapore. D2L has won numerous awards for its technology and innovation, including being named one of Canada's Top 100 Employers in 2016 and 2017.
Learn more about Desire2Learn Inc
Industry
Founded
1999

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