Position SummaryJob Profile Summary
The Manager, Business Consultant supports process improvement and operational excellence initiatives across the organization. This role applies Lean Six Sigma methodologies, facilitates improvement events, and partners with stakeholders to analyze, redesign, and enhance business processes. The ideal candidate is a strong problem solver with experience in process mapping, data analysis, and cross-functional collaboration.
Required Qualifications- Lean Six Sigma Certification
- Lean Six Sigma Green Belt (required)
- Demonstrated hands-on application of Lean / Six Sigma tools to support process improvement initiatives
- Process Improvement & Mapping
- Experience supporting or leading process improvement efforts within a business or operational function
- Proficiency in process mapping (e.g., SIPOC, swimlane diagrams, Value Stream Mapping)
- Ability to identify process gaps, inefficiencies, and recommend improvements
- Event Facilitation
- Experience participating in and/or facilitating Kaizen events, Rapid Improvement Events (RIEs), or workshops
- Ability to support structured sessions, capture outputs, and help drive follow-through on actions
- Problem Solving & Analytics
- Working knowledge of DMAIC or similar structured problem-solving methodologies
- Ability to analyze data, track metrics, and support insights-driven recommendations
- Proficiency in tools such as Excel, Power BI, or similar
- Stakeholder Collaboration
- Strong interpersonal skills with ability to collaborate across teams and functions
- Ability to communicate findings and recommendations clearly to business partners
- Experience working in a matrixed environment
- Ability to manage and support multiple initiatives or workstreams
- Strong organizational skills with attention to detail and timelinesExperience supporting implementation and sustainment of process changes
- 2+ years of experience in business consulting, professional improvement, operations, or related roles
- Demonstrated ability to contribute to measurable improvements (efficiency, cost, quality, or experience)
- Exposure to change management practices
- Industry experience (e.g., healthcare, insurance, financial services)
Preferred Qualifications
- Experience facilitating smaller-scale events independently
- Exposure to change management practices
- Industry experience (e.g., healthcare, insurance, financial services)
- Enterprise in Value Stream Mapping model
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
EducationBachelor's degree preferred/specialized training/relevant professional qualification.
Preferred Qualifications
Experience facilitating smaller-scale events independently Exposure to change management practices Industry experience (e.g., healthcare, insurance, financial services) Enterprise in Value Stream Mapping model
Anticipated Weekly Hours40
Time TypeFull time
Pay RangeThe typical pay range for this role is:
$54,300.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/31/2026
