Job Description:About the role:The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation intake, delivery, sustainment, and team performance across SLGI business functions. It sets direction for the Automation Analyst, translates business needs into build-ready requirements, contributes senior technical expertise, and ensures solutions are governed, reliable, documented, adopted, and business-aligned.
What will you do?Lead Automation Intake, Prioritization, and Delivery- Run intake, triage, prioritization, and backlog management.
- Translate business problems into approved, build-ready requirements.
- Set priorities based on value, complexity, risk, and capacity.
Define Requirements and Manage Technical Feasibility- Clarify business needs, data dependencies, constraints, and effort.
- Validate feasibility against Keel and approved source systems.
- Align specifications with data governance, OSFI B-13 considerations, and delivery controls.
Manage the Automation Analyst and Technical Quality- Set direction, assign work, review output, and own results.
- Coach and develop less experienced team members.
- Support complex development and standards for code, review, testing, change management, and reuse.
Deliver, Govern, and Sustain Automation Solutions- Support development, testing, deployment, and sustainment using Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI tooling.
- Implement error handling, logging, monitoring, documentation, run books, and escalation paths.
- Use peer review to manage automation and AI-enabled model quality and risk.
Own Stakeholder Adoption and Value Tracking- Manage stakeholder relationships, scope, progress, adoption barriers, and support.
- Communicate with peers and management to align outcomes to business goals.
- Track value, including time saved, expense impact, reliability gains, and risk reduction; escalate serious issues
What do you need to succeed?- 6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
- Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling
- Strong stakeholder management skills, with the ability to build trust, manage expectations, and influence outcomes across diverse business partners.
- People leadership skills, with the ability to coach, develop, and support team members while driving accountability and results.
- Senior-level problem-solving, clear communication, diplomacy, prioritization, adaptability, and influence across technical, non-technical, and management audiences.
- University degree in Computer Science, Software Engineering, Information Systems, Business Analysis, or related field; or equivalent experience.
Preferred Skills:- Experience with source control, code review, and deployment practices.
- Exposure to cloud services and AI/ML concepts or tools.
- Experience working in Financial services or asset management.
- Awareness of data governance practices.
- Experience managing or supporting technical staff.
What's in it for you?- Hybrid work environment
- A friendly, collaborative, and inclusive culture
- 20 vacation days per year
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs to help build and enhance your future financial security
- The opportunity to move along a variety of career paths with amazing networking potential
- Access to our Global Learning Centre, available 24/7 for your learning needs
- Wellness programs that support the three pillars of your health - mental, physical and financial
Salary Range:80,000/80 000 - 128,000/128 000
Job Category:Advanced Analytics
Posting End Date:01/10/2026
