About the Role:The Manager of Business Analytics role leverages data and analytics to support topline performance, improve franchisee profitability, and guide decision-making across the Canadian business. This role is suited for someone who thrives in a fast-paced environment, is naturally curious, and enjoys using data to solve complex business problems in partnership with Marketing, Operations, and cross-functional teams.
Responsibilities include but are not limited to: - Partner with Operations, Marketing, and cross-functional teams to evaluate performance trends and deliver actionable insights that drive sales, traffic, productivity, and profitability
- Support Marketing with campaign performance reporting, market-level analysis, and insights that inform strategy and planning
- Design and execute test market and pilot analyses - including forecasting, pre/post evaluation, and recommendations that shape national rollout decisions
- Build and maintain dashboards, reporting tools, and automated workflows that improve visibility and free up capacity for deeper analysis
- Support the development of the Annual Operating Plan through analytical inputs, including historical trend analysis, scenario modelling, and performance benchmarks that inform Canadian business targets
- Collaborating with Global partners to share learnings and best practices
- Provide ad-hoc decision-support to business leaders as needed
Qualifications: - Bachelor's degree in Analytics, Business, Math, Statistics or related field required.
- 3-5 years of experience in analytics, business insights, or business intelligence-preferably in consumer-facing, retail, or multi-unit businesses
- Advanced ability in SQL and Excel are required; proficiency with BI tools like Alteryx and Tableau, as well as statistical programs like R and Python are considered an asset
- Experience with agentic agents (Claude-preferred)
- Strong business and data analytics acumen with the ability to simplify complex data into clear business outcomes
- Excellent verbal and written communication skills
- Ability to operate in a fast-paced and dynamic environment
- Strong relationship-building and influencing skills
- Experience in QSR, retail, or multi-unit environments considered an asset
- Interpersonal, relationship-building and networking skills with a self-motivated attitude to work.
- Language requirements: Fluent in English - any additional language a plus.
What do we Offer? - Insurance Plans (Medical/Dental/Vision/Life)
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Job Details - Employment Indicator: Regular
