Location:
Avera Health

Worker Type:
Regular

Work Shift:
Day Shift (United States of America)

A Brief Overview

Function as primary responsible contact with the Bio Medical Engineering Services Service Line. Manages repair and maintenance activities performed by Bio Medical Engineering staff across all Avera. Provides on-site and off-site leadership for all components of the medical equipment management program. Participates in the development of service line and entity continuous quality improvements initiatives. Maximizes patient safety by supporting proper use, application, and operational performance of patient care equipment. Act as technical resource to Bio Medical Engineering staff for repair and maintenance activities on equipment and related systems. Is the Manager for the Service Area Supervisors.

What you will do

• Provide leadership to Service Area Supervisors in the development of work schedules for all staff technicians and make adjustments as needed to accommodate changing workloads. Ensure all resources are available to staff members as needed to allow them to perform maintenance and repair of medical equipment and systems as assigned.
• Audit work completed by in-house staff and take corrective actions where necessary.
• Verify process exists to ensure appropriate response to all service requests.
• Produce, review, and make assessments of various reports related to work completion, unfinished work, preventive maintenance completion rates, and repeat equipment failures.
• Monitor monthly expenditures and work with management staff in recommending how best to control equipment service related costs.
• Recommend equipment renovation, refurbishment, replacement, or re-deployment based on equipment age, failure rate, cost of service, and overall ability to support the Bio Medical use for which it is intended.
• Lead and/or participate in Bio Medical engineering system projects, including deciding on sole source service vendors, system service contracts, best practices, and policy and procedure development.
• Collaborate with other service lines (e.g.) Oncology, Radiology, etc) to develop support plans for devices or systems that require multi-disciplinary support.
• Function as a resource person to areas of responsibility. This may include providing instruction as to the safe and proper use of medical equipment or acting as a technical resource to assigned staff. May perform safety testing and preventive maintenance on biomedical equipment. May perform complex repairs involving extensive troubleshooting to the component level.
• Understand and comply with Joint Commission and/or other applicable standards and regulations.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Associate's or military equivalent in electronics or biomedical equipment technology
• 7-9 years relevant experience

Preferred Education, License/Certification, or Work Experience:

• 1-3 years supervisory experience

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship