Zoetis Inc

Manager, BioDevice Field Service

Zoetis Inc • $85K — $110K *
US-Anywhere
+ 2 other locationsRemote
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in poultry science or related field; experience may substitute education.
  • Five years of Mechanical/Electrical Maintenance experience.
  • Five years of People Management experience preferred.
  • Knowledge of the poultry industry is a plus.
  • Proficiency in basic computer programs like PowerPoint, Word, Excel, and Outlook.

Responsibilities

  • Manage the Field Service Preventative Maintenance Program for assigned area.
  • Lead a team of six Field Service Specialists.
  • Create and manage the Stand-By and Call-In Rotation Schedule for Specialists.
  • Oversee financial expenses and monitor performance using operational data.
  • Conduct ride alongs with Specialists for coaching and operational improvement.
  • Utilize Site Evaluation Program to assess Field Service performance.
  • Collect and report field service data using FieldAware.

Benefits

  • Opportunity to develop and lead a high-performing team.
  • Engage directly with customers to meet their expectations.
  • Exposure to diverse experiences in a dynamic work environment.
  • Possibility for professional development and training opportunities.
Full Job Description
States considered: Mississippi / Alabama

Role Description

The Manager, BioDevice Field Service role will be responsible for leading, coordinating, and managing all technical and mechanical responsibilities of the BioDevice business within assigned region. The Manager will manage a team of remote Field Service Specialists. The main responsibilities will be to ensure all BioDevice Customers receive "Best In-Class" service and support.. This must be achieved through effective leadership, coaching, and developing a team of Field Colleagues. Their goal will be to acquire and retain top talent while sustaining our ranking as a Best in Class Field Service Program. The Manager will report into the Senior Manager, BioDevice Field Service

Position Responsibilities:
  • Manage the Field Service Preventative Maintenance Program for an assigned area of the US.


  • Lead a team of 6 Zoetis Field Service Specialists.


  • Manage Stand-By and Call-In Rotation Schedule for Specialists within assigned Territory.


  • Responsible for the overall financial expenses as it relates to the business for an assigned area. This should be done by using key financial and operational data to monitor performance and improve cost efficiencies within the assigned territory.


  • Conduct frequent ride alongs with all reporting Specialists. These ride alongs should be aimed at coaching and improving the day-to-day operations within their hatcheries.


  • Utilize Zoetis Site Evaluation Program to monitor performance and success of current Field Service Preventative Maintenance Program.


  • Oversee and facilitate the routine collection and reporting of all field service information within FieldAware.


  • Proactively recruit and On-Board new colleagues for the assigned area.


  • Identify and implement the training and development needs of their reporting colleagues.


  • Ensures the Inovo Process Evaluation Audit Program requirements are met for the assigned area.
  • Partner with the Technical Service Team and Account Managers to meet Customer Expectations and Needs and Ensure all Field Service Personal are trained on all technical aspects of In Ovo Vaccination.


  • Implement effective procedures for all reporting colleagues in safety, mechanical, electrical, and hatchery environmental processes.
  • Develop and implement Individual Development Plans (IDPs) with area Technicians.
  • Plan and Implement Engineering Change Notifications (ECN's) for the respective area.
  • Support Engineering Requests and Testing Needs.


Education & Experience

  • Bachelor's degree in poultry science or related field from an accredited institution.
  • Experience may be considered in lieu of educational requirement.
  • Five years of Mechanical/Electrical Maintenance or related experience.
  • Five years of People Management preferred.
  • Poultry Industry Knowledge and Awareness preferred.


Technical Skills Requirements

  • Strong Leadership Skills
  • Established Coaching Skills
  • Proficient organizational skills
  • Self-motivator and self-starter
  • Strong critical thinking problem solving, judgment, and initiative.
  • Excellent communication skills are necessary to interact directly with multiple levels of customer management.
  • Basic computer skills using Power Point, Word, Excel, and Outlook
  • Proven skills in interpreting and communicating Hatchery Air Plating Program results.
  • Proven Mechanical Aptitude
  • Bilingual (English/Spanish) preferred.


Physical Position Requirements

  • Majority of work is done in a hatchery where exposure to a potentially hazardous environment is possible.
  • Heat and Humidity above average is common.
  • Available for unsocial work hours due to Stand-By and Call-In work beyond 40-hour work week (weeknights/weekends/Holidays) to respond to customer emergency calls (via telephone and face-to-face)
  • Lift more than 25 pounds
  • Must maintain clean driving record to operate Company provided vehicle.
  • Periodic (60-80%) Overnight Travel Required.


Full time

Regular

Colleague

About Zoetis Inc

Zoetis Inc Careers

Join the dynamic team at Zoetis Inc, a global leader in animal health services, where innovation, leadership, and care converge to advance animal healthcare worldwide. At Zoetis, we offer unparalleled job opportunities that foster professional growth and personal achievement.

Work You’ll Do

At Zoetis Inc, you will be part of a culture that values diversity, innovation, and leadership. Our team is committed to delivering targeted solutions that enhance animal health through a broad range of products and services. As a member of our team, you will collaborate with skilled professionals to drive change and lead the industry in strategic directions.

Career Growth and Development

Zoetis Inc is dedicated to the professional growth of its employees. We provide extensive training and development programs, including leadership training and diversity workshops, to ensure our team members are equipped for success in their careers and are prepared to meet the challenges of the global market.

Innovative Work Environment

Our commitment to innovation is at the core of our operations. Zoetis Inc is a place where creative thinking and practical solutions meet to create a thriving work environment. Our employees are encouraged to pursue innovative projects that align with our mission of nurturing the world and humankind by advancing animal care.

Join Our Team

Explore job opportunities and open positions across various fields within Zoetis Inc. Whether you’re looking for a professional role in scientific research, marketing, sales, or customer service, we have a position that will match your skills and passions. Our hiring process is designed to identify and attract passionate, curious, and solution-driven team players.

Internship Programs

Kickstart your career with Zoetis Inc through our internship programs. Gain hands-on experience, develop essential industry skills, and build a professional network that will serve as a valuable resource throughout your career. Internships at Zoetis are a gateway to full-time employment and offer a unique insight into the animal health industry.

Benefits and Culture

Choosing a career at Zoetis Inc means more than just employment. It means being part of a team that values your well-being and professional development. Our employees enjoy a range of benefits designed to support their health, well-being, and financial future. At Zoetis, you’ll work in an inclusive environment that fosters a sense of belonging and encourages collaborative and independent work.

Stay Connected

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Apply Now

Ready to take the next step in your career? Search for open positions that match your skills and interests on our Jobs at Zoetis Inc page. Prepare your resume, sharpen your interview skills, and join a world-leading team in animal health.

Zoetis Inc—Where Careers Grow

At Zoetis Inc, we’re not just about animal health; we’re about supporting your health and career ambitions. See what exciting and rewarding opportunities await you in a company that’s committed to growth, innovation, and leadership in the animal health industry.
Learn more about Zoetis Inc
Size
12,100 employees
Market Cap
$67.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$1.6 billion
5 Year Trend
+9.7%
Revenue
$6.6 billion
NASDAQ
ZTS
* Ladders Estimates

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