State of California

Manager, Billing Support Unit

State of California$137K — $171K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of engineering experience, specifically in water resources
  • Strong knowledge of engineering economics and billing systems
  • Experience with SAP enterprise databases and cost allocation systems
  • Proven analytical and problem-solving skills
  • Excellent communication abilities to articulate complex issues

Responsibilities

  • Lead a team of engineers and analysts to resolve engineering challenges
  • Manage billing disputes with SWP Water Contractors
  • Develop financial policies addressing billing disputes
  • Foster partnerships with contractors and auditors
  • Direct activities to support resolution of billing challenges

Benefits

  • Access to outstanding benefits including public transit reimbursement
  • Opportunity to work in a modern downtown Sacramento high-rise
  • Participation in a Personal Leave Program starting July 2025
  • Hybrid work model allowing for flexible arrangements
  • Supportive workplace culture focused on diversity and inclusion
Full Job Description
State Water Project Aerial Tour 2021: https://www.youtube.com/watch?v=7A1jHyfqp8E

The State Water Project Analysis Office (SWPAO) is looking for a dynamically engaged, Senior Engineer with a can-do attitude to join its team. If you want to be a part of the State Water Project (SWP) team, we may have the job for you!

In this role, you will lead a team of engineers and analysts to reconcile and solve engineering related challenges using technical engineering skills, good judgement, and team-oriented collaboration. As the Manager of the Billing Support Unit, you will guide your team to navigate billing disputes from the SWP Water Contractor's. The work can be straight forward in the approach but are often complex with subtleties that require planning and a calculated approach. The work can be challenging but always rewarding and gratifying to find innovative solutions. You will gain a familiarity with SWP activities and understand how the SWP functions financially. You will interact with all levels of DWR, including Executive Management, to develop financial policies for long-outstanding billing disputes. You will lead and direct activities that support resolution of billing disputes and create positive partnership with the SWP Water Contractors and their auditors.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • SENIOR ENGINEER WATER RESOURCES
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-520454

Position #(s):
841-920-3261-503

Working Title:
Manager, Billing Support Unit

Classification:
SENIOR ENGINEER WATER RESOURCES $11,437.00 - $14,315.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
State Water Project Analysis Office, SWP Planning and Cost Branch, SWP Cost Recovery Section, Billing Support Unit, Sacramento

Department of Water Resources (DWR) was established in 1956 by the California State Legislature. We manage California's water resources, systems, and infrastructure, including the State Water Project, in a responsible sustainable way.

At DWR, we are embedding climate change response into every project we undertake. We have set standards to help evaluate how each project incorporates climate resilience principles and ensure consistency across the Department. Our mission is to sustainably manage the water resources of California, in cooperation with other agencies, to benefit the state's people and protect, restore, and enhance the natural and human environments.

DWR also strives to create a trusting and welcoming workplace where employees embrace diverse viewpoints and treat each other with civility and respect. An important component of DWR's equal employment opportunity program centers around justice, diversity, equity, and inclusion.

Department Website: https://water.ca.gov .

Free virtual career consultation services including one-on-one DWR career consultations, application/resume review, tips for applying, and mock interviews, provided by DWR's Recruitment and Workforce Planning section can now be scheduled via https://water.ca.gov/About/Careers .

Special Requirements
A valid California Driver's License.

This position is office-centered and 50% or greater attendance in person is required to meet the 'no-fail' operations of the State Water Project.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/9/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Water Resources
Mailing Address
Attn: Division of Human Resources
P.O. Box 1079

Sacramento , CA 95812

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Water Resources
Submit in Person
Certification Desk
715 P Street, 7th floor

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Cover Letter.
  • Statement of Qualifications - See Special Instructions for additional details.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

SWPAO is looking for a communicative, quick thinking, logic-driven, analytical leader that can guide others through the maze of SWP billing disputes and cost recovery. Applicants should have knowledge of engineering economics; SAP enterprise databases, Cost Allocation and Billing system, and database logic; SWP facilities; and SWP Contractors to perform the duties of this position. The incumbent must be persistent, with a keen eye for detail, yet can thoroughly document policies and processes and communicate complex issues in understandable terms. SWPAO is looking for a team player with critical reasoning skills and sound judgment.

Benefits
Click here to read about some of our outstanding benefits offered to eligible employees . We're also located near Light Rail for an easy commute - we'll even reimburse you for a portion of your monthly public transit pass! Work in downtown Sacramento's newest high rise tower .

Personal Leave Program 2025: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR .

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
David Barth
(916) 425-3047
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 653-6952
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

To be considered, submit a completed State application (STD. 678), Cover Letter, Resume, Statement of Qualifications. Please reference SAP Position #50001499 and Job Control #JC-520454 in the "examination(s) or job title(s) for which you are applying" section of your application.

A Statement of Qualifications (1 page maximum) is a separate, typed document entitled Statement of Qualifications in Arial 12-point font that addresses the candidate's knowledge, skills, abilities, and experience as it relates to the job description.

The following basis of eligibility will be considered: List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus.

The hiring unit will receive only the documents specified in the Required Application Package Documents section. Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

Click here to complete DWR's Recruitment Survey . This survey is for research purpose only and will not affect the application status.

Examination/Assessment

For more information about the State hiring process, click here . To learn more about how to get a State job, click here .

List eligibility can be established by taking and passing the examination/assessment.

Click the examination(s)/assessment(s) information link: SENIOR ENGINEER WATER RESOURCES

About State of California

The State of California is a government entity responsible for providing a variety of services to its residents, including education, healthcare, and public safety. The state was admitted to the Union in 1850 and has since grown to become the most populous state in the United States. California is known for its diverse geography, including beaches, mountains, and deserts. The state government is committed to promoting economic growth and improving the quality of life for all Californians.
Learn more about State of California
Size
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Industry
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