The Home Depot

Manager, Benefits Administration

The Home Depot$95K — $115K *
US-AnywhereRemote in Georgia, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related field.
  • 7 years of relevant work experience.
  • Strong knowledge of health and welfare benefit plans.
  • Experience in managing vendor relations and legal compliance processes.
  • Ability to train and develop staff in a customer-focused environment.

Responsibilities

  • Manage daily activities of the benefits service center.
  • Ensure legal compliance with federal and state mandates.
  • Implement best practices to streamline benefit plan administration.
  • Execute new benefits programs and annual enrollment process.
  • Review and resolve health and welfare plan appeals and customer service issues.
  • Develop comprehensive training for benefits department and field associates.
  • Motivate and develop assigned staff.

Benefits

  • Professional development opportunities.
  • Supportive work environment with potential for leadership development.
  • Engagement in shaping company-wide benefits strategies.
Full Job Description
Position Purpose:
This position manages the administration of benefits plans through the design, development and implementation of processes and procedures including legal compliance, vendor relations, and training and development in a customer focused, cost effective, value-based manner.

Key Responsibilities:
  • Manages daily activities of the benefits service center.
  • Manages the administration of all legally required processes to ensure legal compliance with all federal and state mandates.
  • Identifies best practices and implements changes to streamline the administration of all health and welfare benefit plans requiring consultation with, and/or the management of consultants, vendors, and other internal departments.
  • Executes the implementation of new benefits programs and processes and the annual enrollment process.
  • Manages the review of all health and welfare plan appeals and the review and resolution of all customer service and administration issues.
  • Manages the development of a comprehensive training program for the benefits department staff and field associates.
  • Delivers training for the field and call center.
  • Selects, develops and motivates assigned staff.

Direct Manager/Direct Reports:
  • Typically reports to Director Benefits.
  • Generally has two professional reports and 28 hourly indirect reports.
  • Typically negotiates in a competitive or adversarial environment.
  • Typically faces situations that are unstructured and require original approaches.
  • Typically considers new approaches within general policies and short-term goals when solving problems.
  • Typically expected to provide infrequent status reports (i.e. quarterly) to management only as appropriate.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Typically requires intermittent periods of concentration and focused attention using one or more senses of low intensity and short duration.
  • Under regular pressure to meet deadlines, quotas and/or must frequently deal with unpleasant issues related to people or situations.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • No additional qualifications

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 7

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • None

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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