Job Summary:

The Manager, Audit and Controls will be responsible for overseeing and executing a variety of audits within the Compliance Department. This role blends both hands-on auditing and managerial oversight, requiring the incumbent to strategically plan and organize audit processes while also performing key audit tasks as needed. The Manager, Audit and Controls will collaborate closely with other compliance professionals, as well as cross-functional teams, to ensure adherence to regulatory requirements, mitigate risks, and maintain a strong control environment.

• Develop and maintain an annual audit management plan covering client, third-party, and SOC audits.
• Stay informed of emerging regulatory and industry trends, incorporating best practices into the audit strategy.
• Coordinate with the Senior Manager of Risk and Assurance to align audit priorities with organizational goals.

• Lead or participate in audits from planning to reporting, including fieldwork, testing controls, and drafting audit findings.
• Collaborate with process owners to gather necessary documentation and evidence.
• Perform follow-up and remediation activities, ensuring corrective actions are implemented in a timely manner.

• Provide guidance and mentorship to junior auditors or compliance staff as needed (future direct reports may be assigned).
• Review workpapers, reports, and findings prepared by junior staff or external resources.
• Foster an environment of continuous improvement, sharing best practices and driving professional development within the team.

• Analyze regulatory and contractual requirements in relation to current controls, identify gaps or deficiencies, and collaborate with business owners by providing subject matter guidance and recommendations to strengthen control design and effectiveness. 
• Serve as a liaison to external auditors, clients, and third parties, managing expectations and facilitating efficient audit processes.

• Prepare and present audit reports, summarize findings, risk implications, and recommended remediation steps for senior leadership.
• Provide updates on audit status, emerging issues, and risk mitigation strategies in department or leadership meetings.
• Ensure clarity and transparency in all communications with stakeholders, both internal and external.

• Contribute to the development, review, and updating of compliance policies and procedures to reflect changes in regulations or best practices.
• Identify opportunities to streamline audit processes, leveraging technology, data analytics, and automation where possible.
• Promote a culture of compliance, integrity, and continuous improvement within the organization.

Required Skills:

• Strong understanding of internal control principles and audit methodologies
• Excellent project management skills, with the ability to handle multiple audits simultaneously
• Proficiency in data analytics or audit software tools is a plus

• Leadership: Ability to guide and inspire colleagues, even without formal direct reports
• Communication: Strong written and verbal communication, capable of presenting technical findings to diverse audiences
• Analytical Thinking: Keen attention to detail with a problem-solving mindset
• Collaboration: Works well with cross-functional teams, building relationships and driving consensus
• Adaptability: Comfortable operating in a changing regulatory landscape and remote work environment

Qualifications:
Education:
Bachelor’s degree in Accounting, Business Administration, Information Systems, or a related field (required). Master’s degree in a related field (preferred).

Experience::

• 5+ years of experience in auditing, compliance, or risk management, with a mix of hands-on and managerial or project leadership responsibilities. Candidates with fewer years of experience may qualify provided they have substantive, directly relevant experience with either SOC audits for FMS organizations serving LTSS or Medicaid programs, or direct experience with Regulatory Agency or Programs reviews related to LTSS or consumer directed benefits.
• Demonstrated experience with SOC 1/SOC 2 (or similar frameworks), including familiarity with SSAE 18 and COSO
• Experience in healthcare or government-funded programs (e.g., Medicaid) is a plus, especially with knowledge of HIPAA and data privacy/security regulations

• CISA, CIA, CPA, or other relevant credentials (Preferred); PMP also desirable.

Substantial experience in lieu of degree

Compensation: $92,000-$112,500

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

Working Conditions:   

• Remote Working Environment

Supervisory Responsibility (If applicable):   

Although this position does not currently have direct reports, it is expected to assume supervisory responsibilities in the future as the audit function continues to grow.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.