Job DescriptionThe ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.
A day in the life…
Teach, coach and develop employees to provide customers with the best service possible
Identify, recruit and hire the best talent
Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
Ensure the department workload is organized and items are completed by date promised
Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
Manage office and labor expenses
You own this if you have…
Previous experience in alterations/tailoring
An understanding of safe and proper use of all equipment in the shop
The ability to communicate clearly and professionally with co-workers and customers
A high level of ownership, accountability and initiative
The ability to work a flexible schedule based on department and store needs
A high school diploma, or equivalent (preferred)
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$66,000.00 - $105,000.00 Annual
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
