SpartanNash

Manager, Account Sales

SpartanNash • $70K — $95K *
Byron Center, MI 49315In-Person
Food & Beverages
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration or related field, or equivalent experience
  • 5 years of experience in sales and account management, preferably in grocery or food industry
  • 2 years of supervisory experience
  • Strong financial acumen and analytical skills
  • Excellent communication and interpersonal skills, with networking ability
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to travel up to 75%

Responsibilities

  • Act as primary liaison between company and key account(s) to enhance relationships
  • Regularly engage with customers to identify needs and provide comprehensive solutions
  • Offer expertise on operational and merchandising issues and recommend solutions
  • Ensure retailers comprehend the full range of company services, particularly fresh product delivery
  • Develop annual and seasonal business and marketing plans aligned with organizational goals
  • Create tailored sales and marketing plans based on insights for each retailer
  • Assist customers with future planning and succession guidance

Benefits

  • Robust and competitive Total Rewards benefits package
  • Supportive work culture focused on employee well-being and development
  • Opportunities for career advancement
  • Dynamic work environment with the need for travel
  • Exposure to diverse retail environments and business strategies
Full Job Description
Location:
850 76th Street S.W. - Byron Center, Michigan 49315

Position Summary:

This role is responsible to represent the company by maintaining a close, positive and effective relationship with key growth account(s) and cultivating new business based on providing effective solutions, guidance, strategies, retailer programs and tools that foster success in company's business. Regularly audits and analyzes retailers' operations and develops plans for improved performance.

Here's what you'll do:
  • Act as the primary liaison between the company and the key account(s) by developing positive, strong, close and lasting customer relationships that enhance trust in the company, improve customer loyalty and longevity and ensure quick and effective communication and problem resolution.
  • Engage in regular contact with customers to identify needs and provide integrated full scope solutions.
  • Provide expertise to customers on operational and merchandising issues and recommend solutions.
  • Ensure retailers understand all the services company provides, especially its ability to deliver quality fresh product to customers.
  • Develop annual and seasonal business plan and sales & marketing strategy in alignment with company's overarching strategy to ensure attainment of revenue and profit goals.
  • Create and execute sales and marketing plans specific to individual retailer, based upon consumer, category, and competitive insights that are aligned with the strategic role of the customer and focus on driving profitable growth and market share.
  • Assist customers in planning for the future in terms of actively seeking buyers for customers' businesses known to be for sale, and/or guiding family succession to ensure the continuation of business.
  • Increase sales by speeding up new item introduction, maximum product penetration, increasing quarterly perishable sales, capitalizing on marketing trends, selling and utilizing merchandising and marketing programs, planning and assisting retailers in special event and seasonal programs.
  • Increase concentration of purchases with existing key accounts by driving top 25 plus items into plan-o-grams and using other sources of leverage to enhance sales results.
  • Prepare and provide formal business reviews for individual customers on a quarterly basis, identify retailers' strengths and weaknesses, help them respond to their weaknesses and assist in the development of longer-term plans for improved performance.
  • Measure the success or failure of business-building initiatives and identify opportunity gaps that can be corrected as needed to ensure growth.
  • Negotiate supply agreements that drive improved financials.
  • Provide corporate management with updates on key account sales, programs, and services, and present new ideas to upper management to increase sales.
  • Additional responsibilities may be assigned as needed.


Here's what you'll need:
  • Bachelor's Degree (Required) in Business Administration or related field or equivalent combination of education and experience.
  • Five years of combined experience in sales and account management. Experience in a grocery, wholesale, or food industry environment preferred.
  • Two years of supervisory experience.
  • Excellent ability to prioritize and self-motivate.
  • Excellent oral and written communication skills, and interpersonal skills including a strong ability to present new ideas and persuade individuals and thrive on networking.
  • Strong financial acumen and analytical skills, including evaluating possible outcomes.
  • Strong working knowledge of products and services, and industry trends.
  • Ability to evaluate and understand the actions and needs of customers and business, convey a positive attitude and viewpoint, and to provide business knowledge and emotional support to customers.
  • Proficient with Microsoft Office including Excel, Word and PowerPoint.
  • Ability to travel up to 75%.


Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

About SpartanNash

SpartanNash (SPTN) is a Fortune 400 company and the fifth largest food distributor in the United States. We also are the leading distributor of grocery products to military commissaries in the United States. Headquartered in Grand Rapids, Mich., SpartanNash has corporate offices in Minneapolis and Norfolk, Va. We currently operate more than 155 corporate-owned retail stores in 10 states and distribute to more than 2,100 independent locations in 47 states. We operate 10 wholesale distribution centers and seven military DCs. Our military operations also serve the District of Columbia, Europe, Cuba, Puerto Rico, Bahrain and Egypt. Our retail banners include Dan’s Supermarket, D&W Fresh Market, Econofoods, Family Fare Supermarkets, Family Fresh Market, Family Thrift Center, Forest Hills Foods, Fresh City Market, No Frills, SunMart, Supermercado Nuestra Familia, ValuLand and VG’s. Retail and military operations each represent approximately 30 percent of our business; wholesale distribution is our largest business segment with 40 percent.

SpartanNash Careers

Join the SpartanNash family, a leading grocery retailer and wholesale distributor, where we value innovation, leadership, and diversity. At SpartanNash, we offer more than just job opportunities; we provide a platform for professional growth and a thriving career in the retail and supply chain industry.

Work You’ll Do

At SpartanNash, we empower our team to drive innovation and lead with integrity. As part of our dynamic team, you will collaborate with skilled professionals dedicated to making a significant impact in the industry. Our commitment to leadership and diversity training ensures that every team member is equipped to excel.

Explore Career Paths

Whether you're seeking your first internship or a seasoned professional looking to advance, SpartanNash offers a range of positions across various functions. From in-store roles to corporate positions, each job contributes to our mission of delivering the ingredients for a better life.

Innovate and Lead

Join a company where innovation meets tradition. At SpartanNash, we encourage our team to bring fresh ideas that drive industry solutions and enhance our operational efficiency. Your contributions will support our leadership in the grocery and distribution sectors.

Be Part of Our Culture

SpartanNash is dedicated to fostering a culture of inclusivity and respect. Our diverse workforce is our strength, and we celebrate the unique perspectives and skills each member brings to our company. We believe that a supportive environment is key to our collective success.

Grow With Us

Career growth at SpartanNash is not just a possibility—it's a priority. We are committed to the professional development of our employees through robust training programs, leadership development opportunities, and continuous learning. With SpartanNash, you can go as far as your ambition takes you.

Benefits That Matter

We understand the importance of comprehensive benefits for our employees and their families. SpartanNash offers competitive benefits packages that support health, financial security, and work-life balance. Investing in the well-being of our team is at the heart of our values.

Join Our Team

Ready to make a meaningful impact? Explore the job opportunities at SpartanNash by searching open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to advance their careers in a dynamic industry.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from SpartanNash. Personalize your experience by subscribing to our job alert emails, tailored to your preferences and professional interests.

Networking and Employment

Leverage SpartanNash’s extensive networking opportunities to enhance your career prospects. Engage with industry leaders and peers through professional events and community initiatives. Your next career opportunity awaits at SpartanNash, where your skills and passion meet our industry-leading innovation.

Interview and Resume Tips

Prepare for your future with SpartanNash by accessing our resources for resume building and interview preparation. Stand out as a candidate and show how you can contribute to our culture of growth and excellence.

SpartanNash Jobs and Careers

Discover the exciting and rewarding opportunities that await at SpartanNash. Whether you're looking for an internship, a full-time position, or a leadership role, SpartanNash is the place to be for a fulfilling career journey. Join us and be part of a team that’s dedicated to making a difference.
Learn more about SpartanNash
Size
10,100 employees
Market Cap
$1 billion
Industry
Retail & Consumer Goods
Net Income
$75.9 million
5 Year Trend
+3.4%
Revenue
$9.3 billion
NASDAQ
SPTN
* Ladders Estimates

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