Gerson Lehrman Group

Manager, Account Management - Global FS

Gerson Lehrman Group$72K — $90K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in account management or client-facing roles, preferably in financial services
  • Proven success in delivering consulting solutions to institutional investors
  • Experience with strategy consultancy or investment professionals in performance-driven settings
  • Familiarity with SaaS or enterprise-level software sales
  • Demonstrated ability to articulate the value of primary research within professional services

Responsibilities

  • Engage and build relationships with financial services clients
  • Negotiate service retainers across GLG's offerings
  • Collaborate with internal teams to solve complex issues
  • Create account plans and set growth objectives
  • Communicate GLG's mission and strategy to clients
  • Identify cross-selling opportunities within the client base
  • Uphold GLG's core cultural values

Benefits

  • Comprehensive medical, dental, and vision coverage from day one
  • Flexible paid time off with no limits on vacation and 10 company holidays
  • 401(k) with employer match
  • Tuition reimbursement for eligible courses
  • Paid parental leave and adoption/surrogacy reimbursement
  • Free wellbeing support and therapy assistance
Full Job Description
The Account Manager, Growth role at GLG will be deployed in support of client relationships, strategic positioning, and as a thought partner in client negotiations and executing complex projects.

Investment firms seek to better understand a variety of companies, situations, assets, and price dislocations. For each client, GLG deploys a highly-skilled engagement team tasked with understanding their objectives, and crafting a solution in support of their investment diligence and betterment of the fund. GLG's work enables our clients to make better decisions, to work more effectively and productively; and, to benefit from the intelligence and experience of our 1M+ experts.

Specific responsibilities include (but are not limited to):
• Directly engage and build relationships with investment professionals at GLG's Financial Services clients and articulate GLG's premium brand, offering and value proposition
• Develop and negotiate professional service retainers for existing clients across the full line of GLG's services.
• Work creatively and collaboratively with internal colleagues-sales, marketing, legal, research, finance, technology-to deliver solutions to solve complex business issues.
• Build account plans, set account growth objectives, and quarterback client service teams to achieve those objective
• Effectively communicate GLG's Mission, Vision, and Strategy
• Find and execute on opportunities within your existing client base to cross-sell additional GLG products.
• Represent the core values that underpin GLG's culture

Key performance metrics for this role include contract value growth from existing clients, pipeline development, and the adoption of new product/service offerings. The Account Manager will report directly to Vice President on FS Growth's Account Management team and is expected to partner with our client solution team to consistently delight our customers.

Candidates for this position should have a demonstrated ability to be creative and commercial and/or a track record of overachieving in a performance-based environment, preferably but not exclusively, in the financial services industry. Candidates should be comfortable articulating the value of GLG's primary research platform vis-à-vis the broader landscape of professional services offerings in the marketplace at price points ranging from $50,000 to $300,000 in annual contract value.

An ideal candidate will have the following:

Additional candidate qualifications include 2-4 years of demonstrated success in one or more of these fields:
• Account Management with Financial services clients
• Distinctive Experience in Client Solutions or other client facing roles at GLG
• Diligence and consulting solutions to institutional investors
• Consultant at a top-tier strategy consultancy
• Investment professional or consultant working in a performance-driven environment
• Enterprise-level Application Service Provider (ASP or SaaS) or senior software sale

We seek bright, positive and flexible people who:
• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and endeavor to improve themselves, as well as our materials and processes
• Strong attention to detail
• Express a desire to work in a team environment
• Possess exceptional oral and written communication skills
• Demonstrate the ability and initiative to handle increasing responsibility over time

What We Offer:

Benefits: All U.S. GLGers also have access to benefits such as:
  • Comprehensive medical, dental and vision coverage effective on your first day of employment
  • Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
  • 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
  • Tuition reimbursement program for eligible courses including language skills courses
  • Paid parental leave, adoption and surrogacy reimbursement
  • Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
  • Other work perks and benefits available based on final job location

Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is:

$72,000-$90,000 USD

About Gerson Lehrman Group

Gerson Lehrman Group (GLG) is a professional learning platform that connects subject-matter experts with organizations seeking insights to make better decisions. GLG?s platform provides access to insights from a network of more than 900,000 experts who work across every industry and geography. GLG?s clients include Fortune 500 companies, leading professional services firms, and top-tier academic institutions. GLG was founded in 1998 and is headquartered in New York City.
Learn more about Gerson Lehrman Group
Size
1,500 employees
Industry

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