Management and Program Analyst

Immigration and Customs Enforcement

$80K — $100K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • U.S. citizenship required for application
  • Background investigation and credit check required
  • Eligible for Selective Service if applicable
  • One-year probationary period may apply
  • Pre-employment drug test required

Responsibilities

  • Advise management on major administrative programs
  • Conduct assessment using qualitative and quantitative methods
  • Liaise with other organizations and maintain collaborative relations
  • Develop and maintain technical support for collaborative platforms
  • Support special assignments related to office missions

Benefits

  • Comprehensive health, dental, vision, life, and long-term care insurance
  • Retirement plan and Thrift Savings Plan similar to 401(k)
  • Flexible work schedules and telework options
  • Tuition reimbursement and transportation subsidies
  • Access to fitness centers and wellness programs
Full Job Description
Summary

Organizational Location: These position are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI).

Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

Duties

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As a Management and Program Analyst, at the full performance level, you will perform the following duties:

  • Serve as a senior analyst or advisor to management on major mission or administrative programs.
  • Serve as a senior analyst and/or program advisor to management on various functions and activities requiring application of a wide range of qualitative and/or quantitative methods for assessment.
  • Perform liaison functions with other organizations and establishing harmonious working relations with counterparts.
  • Perform a wide range of specialized tasks including developing, maintaining, and providing technical support and research for collaborative platforms.
  • Provide support for special assignments related to the missions and functions of the office.


Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • One-year probationary period may be required.
  • A pre-employment drug test will be required.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • Bargaining Unit Position: No
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Complete the initial online assessments and USA Hire Assessment, if required.


Qualifications

Specialized Experience:

GS-12: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that includes 3 or more of the following:

  1. Assisting in implementing/coordinating a variety of administrative/management programs;
  2. Providing information to management that is controlled for appropriate data submission standards such as accuracy, timeliness etc., that may affect the basis of budget or program resource requests or decisions;
  3. Assisting in analyzing, designing, developing, or maintaining database structure and applications to effectively manage organizational metrics; and
  4. Providing advice to management on matters such as administrative procedures, program improvements, or policies.


Specialized Experience:

GS-13: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service that includes 3 or more of the following:

  1. Serving as an analyst or advisor to executive management on mission and administrative programs requiring application of a wide range of qualitative and quantitative methods to assess management support principles, processes, systems, and mission support programs;
  2. Planning, conducting, or participating in special studies or task forces to aid in developing and recommending program objectives and improvements;
  3. Analyzing, designing, developing, or maintaining database structure and applications to effectively manage organizational metrics; and
  4. Communicating, advising, or negotiating effectively with management to accept or implement recommendations or proposals.


All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret clearance as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/[redacted]2-Reasonable-Accommodation-Information)

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

A student loan repayment incentive may be available, in which case a service agreement will be required.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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