Summary

These positions are located in the Department of Education, Federal Student Aid (FSA). To deliver the best possible experience for students and their families.

Duties

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APPLICATION LIMIT: This vacancy announcement will close at 11:59PM Eastern Time on the listed closing date July 24, 2026.

We encourage you to read this entire vacancy announcement prior to submitting your application.

As an Management and Program Analyst, GS-0343-13, you will be responsible for:
• Creating and updating procedures. Research, write and develop new procedures, where needed and make updates to Core Buisines Process procedures. Monitor changes to law/regulation and determine impact on SEC procedures are consistent interpretation or the regulations.
• Respond to inquiries. Researches and resolves inquiries received from the School Eligibility and Oversight Services Branch staff and managers, other ED offices (OGC, OIG, OPE) and institutions.
• Perform impact analysis and metric procedures. Evaluate and report to management the impact of statutory/regulatory changes on procedures and staff as required resources. Establish, maintain and report to management metrics for the time needed to complete each core business process and changes related to that procedures.
• Identifying sytem needs. Coordinate with system administors on system changes/enhancements necessitated by law, regulations, and/or procedure changes.
• Develops courses, multimedia and animations needs meeting the identified training needs, engages the learners and delivers the desired learning objectives with measurable outcomes.

Requirements

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Conditions of employment

• Relocation will not be paid.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen
• You may be subject to serve a one-year probationary period.
• Must complete a Background Investigation and Fingerprint check.

Condition of Employment:

As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Qualifications

This is an open-continuous announcement with cutoff dates. Applications will be referred based on receipt of application and established cutoff dates as follows:

1st cutoff date: 06/29/2026

2nd cutoff date: 07/10/2026

Last cutoff date: 07/24/2026

Minimum Qualification Requirements

You may meet the minimum qualifications for the GS-13, if you possess the specialize experience.

Specialized Experience for the GS-13

One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments:

1. Experience analyzing, interpreting, and implementing Federal Student Aid Title IV Program requirements relating to institutional compliance and oversight monitoring activities.

2. Experience identifying procedural problems in Title IV administrations through qualitative and quantitative analysis, evaluating workflow effectiveness and efficiency to recommend and improve operational performance, streamline processes, and enhance program outcomes.

3. Experience routinely training financial aid professionals at financial aid nights or other professional financial aid conferences either in person or online through webinars, demos, tutorials, templates, job aids, training materials, and other media.

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Knowledge of federal Title IV statues, regulations, policies, and procedures.

2. Ability to communicate effectively to brief and to make recommendations to management.

3. Skilled in evalating and compiling infomration from multiple sources into various reports

4. Ability to translate analytical findings or technical information into recommendations for system updates.

5. Ability to create presentations, communications, handouts, demos, tutorials, templates, job aids, training materials, and other print-media to support learning activities enhancing and maintaining instructor-led and computer-based learning.

Education

Education cannot be substituted for experience for this position and grade level.

Additional information

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email [redacted] to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is not considered essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position does not require financial disclosure.

Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252).

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.