Management and Program Analyst

Bureau of the Fiscal Service

$85K — $102K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in program analysis or similar roles
  • Strong problem-solving and analytical skills in payment processes
  • Experience as a software tester or technical analyst
  • Proficient in documenting system issues and coordinating improvements
  • Experience leading and coordinating system changes with multiple stakeholders

Responsibilities

  • Serve as a production support analyst for payment processing systems
  • Evaluate payment processes, procedures, and customer needs based on regulations
  • Document details of system problems and required functionalities
  • Lead coordination and implementation of application changes with various payment agencies
  • Collaborate with technical resources on system testing and improvements

Benefits

  • Challenging work with opportunities for career advancement
  • Generous paid time off including 11 holidays and substantial vacation time
  • Access to ongoing insurance programs post-retirement
  • Comprehensive health insurance with a significant employer contribution
  • Employer-matching retirement contributions
Full Job Description
Summary

This position is located at Bureau of the Fiscal Service, Office of Payment Operations (OPO), Operations Support Division, Payment Application Support Branch. As a Management and Program Analyst, you wil apply problem solving and analytical skills to evaluate new and evolving payment processes, procedures, and customer needs in accordance with FS rules, regulations, policies, and guidance.

Duties

Help

As a Management and Program Analyst, you will:

  • Serve as a production support analyst for FS payment processing primarily involving the Payment Automation Manager (PAM) system, the Secure Payment System (SPS) and the Payment Information Repository (PIR)
  • Apply problem solving and analytical skills to evaluate new and evolving payment processes, procedures, and customer needs in accordance with FS rules, regulations, policies, and guidance with consideration for new legislation or Agency policies.
  • Capture and document the details of system problems, new user required functionality, and system or process improvements
  • Lead coordination, testing, and implementation of payment format and/or application changes with 200+ payment agencies


Requirements

Help

Conditions of employment

  • All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
  • Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
  • Obtain and use a Government-issued charge card for business-related travel.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).


Key Requirements:

  1. Please refer to "Conditions of Employment."
  2. Click "Print Preview" to review the entire announcement before applying.
  3. Must be U.S. Citizen or U.S. National


Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Specialized Experience for the GS-13, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position is defined as:

- Applying problem-solving and analytical skills to evaluate payment processes, procedures, and customer needs in accordance with Fiscal Service regulations and policies, considering new legislation or policies, OR

- Serving as software tester or technical analyst for payment processing systems, coordinating with technical resources, documenting system issues, and researching process improvements; OR

- Leading, coordinating, testing, and implementing system changes with multiple agency customers, developing strategies, monitoring progress, and reporting metrics.

In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:

For the GS-13, you must have been at the GS-12 level for 52 weeks.

Education

There are no educational requirements for this position.

Additional information

  • During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.
  • We will not pay relocation expenses.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a non-bargaining unit position.
  • This position is a non-sensitive, moderate risk position.
  • Student loan repayment may be offered.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.


Our comprehensive benefits are very generous. Our benefits package includes:

  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
  • A retirement program which includes employer-matching contributions.


Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Similar Jobs

More Jobs at Bureau of the Fiscal Service

More Education, Government & Non-Profit Jobs

Find similar Management and Program Analyst jobs: