Responsibilities: 

• Provide phone and email technical support for end-users to resolve any hardware or software issues 
• Support and troubleshoot workstations, servers and network related issues 
• Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
• Developing IT operations plans to effectively manage and maintain a technology environment
• Implementations or upgrades with leading vendors such as Cisco, Palo Alto, HP, VMware, Nimble, NetApp or Meraki Collaboration upgrades and deployments with VoIP Telephony, Video Conferencing and Collaboration Tools Advanced Windows Server and Workstation administration and management  
• Assisting an organization in adopting Modern Workplace solutions to empower the workforce 
• Migrating client on premise infrastructure to cloud workloads in Microsoft Azure or AWS 
• Assist in client Infrastructure Assessments and IT Audits  

Required Qualifications: 

• A passion for technology and a desire to learn  
• Recently completed a bachelor's or Master’s degree in Management Information Systems, Computer Science or IT related concentration
• A minimum 3.0 GPA is preferred
• Knowledge of Microsoft Office, including Word, Excel and Visio 
• Knowledge of Apple and Windows-based software/hardware 
• Travel to assigned client locations is required
• Must have access to and ability to arrange for use of reliable modes of transportation to those locations
• Ability to travel up to 25% 

Preferred Qualifications: 

• Excellent written and verbal communication, problem solving and analytical skills
• Strong judgment, issues management, and problem analysis techniques
• Strong presentation, facilitation, time management, and prioritization skills
• Proven ability to work both independently and as a part of a team

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.