The Major Account Executive is a strategic ambassador to our multi-unit local sales customers. The role is responsible for strengthening customer relationships by driving penetration (share of wallet) while proactively managing the risk of losing business. The role also works closely with Local Sales leaders and New Business Managers to unlock new opportunities and drive growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Own the full relationship for the assigned customers, primarily contract, with the flexibility to support independent customers
- Execute penetration and retention strategies by identifying growth opportunities, managing customer attrition, and building long-term relationships
- Partner with supply chain and merchandising on inventory planning and route efficiencies
- Work closely with leader to balance time visiting customers and time spent working on their inventory to ensure they have the correct levels to meet their needs
- Leverage our online platform (MOXe, SOUS, Sigma, etc.) to manage accounts, track performance, and prioritize actions
- Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal business reviews
- Drive your personal motor vehicle to conduct regular check-ins, site visits and follow-ups to ensure customer satisfaction
- Other duties as assigned by manager
RELATIONSHIPS- Internal: District Sales Manager, Region Sales Manager, VP of Local Sales, New Business Manager, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
- External: Customers, vendors, prospective customers.
WORK ENVIRONMENT- Frequently outside the office environment working in the field in variable weather and temperature conditions.
MINIMUM QUALIFICATIONS - Three years of experience in sales and distribution
- Exceptional customer service and interpersonal skills
- Competitive spirit and results driven mentality
- Ability to thrive in a fast-paced environment, balancing competing priorities while maintaining a high standard of service and accountability
- Experience using quantitative & qualitative research data
- Excellent oral and written communication skills, as well as customer service and presentation abilities
- Demonstrated problem solving ability and negotiation skills
- Familiarity with Microsoft Office products (e.g., Excel, PowerPoint)
- Ability to occasionally lift or carry up to 75 lbs
- Overnight travel may be required to participate in trainings, meetings, or other company events
EDUCATION- High School diploma or equivalent
LICENSES- Valid driver's license required & motor vehicle record must be in good standing
PREFERRED QUALIFICATIONS- Foodservice sales and distribution experience
- Restaurant operations experience
- Bachelor's degree
PHYSICAL QUALIFICATIONS- Standard required physical activities including length of time performing each activity.
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:FREQUENCY:STAND - FREQUENTLY
WALK - FREQUENTLY
DRIVE - FREQUENTLY
SIT - FREQUENTLY
LIFT
1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy) - OCCASIONALLY
Over 100 lbs (Very Heavy) - NEVER
CARRY
1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy) - NEVER
Over 100 lbs (Very Heavy) - NEVER
PUSH/PULL1 - NEVER
CLIMB/BALANCE - NEVER
STOOP/SQUAT - OCCASIONALLY
KNEEL - OCCASIONALLY
BEND - OCCASIONALLY
REACH ABOVE SHOULDER - NEVER
TWIST - NEVER
GRASP OBJECTS2 - FREQUENTLY
MANIPULATE OBJECTS3 - FREQUENTLY
MANUAL DEXTERITY4 - CONTINUOUSLY
1 (Push/Pull: Dolly, cartons and boxes)
2 (Grasp Objects: Boxes and cartons)
3 (Manipulate Objects: Boxes and dolly)
4 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
This role may also receive incentive compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$65,000 - $105,000
