Chewy

Maintenance Manager

Chewy$75K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience
  • 5+ years leading maintenance or operations teams
  • 5+ years experience with material handling equipment
  • Experience using data to improve performance metrics
  • Strong customer service skills for cross-functional collaboration
  • Ability to manage multiple priorities in a fast-paced setting
  • Flexible scheduling including weekends, nights, and holidays

Responsibilities

  • Lead Maintenance Team for warehouse asset reliability
  • Use data to evaluate team performance
  • Manage high severity downtime events
  • Oversee preventative and reactive equipment repairs
  • Drive continuous improvement projects based on key indicators
  • Initiate Capital Expenditure projects
  • Coordinate maintenance procurement and budget management
  • Collaborate with internal/external teams and manage vendor work

Benefits

  • Opportunity to work in a fast-paced e-commerce fulfillment environment
  • Leadership role with team management responsibilities
  • Focus on continuous improvement and operational excellence
  • Collaboration with cross-functional teams and third-party vendors
  • Potential career growth within a leading company in the pet industry
Full Job Description
Job Description:

Chewy is seeking a Maintenance Manager at our MT. Juliet, TN. Fulfillment Center! We are looking for someone to lead a Maintenance Team responsible for maintaining and improving the reliability of general warehouse assets and production equipment such as conveyor systems, industrial automation systems, inventory storage solutions, and powered industrial trucks. In this role you will coordinate the management of a team of technicians, directly handle a minimum of one Maintenance Area Manager, partner closely with Chewy Operations and other customer teams, and leverage third-party vendors for outstanding maintenance work! If this sounds like you, are you ready to join the Pack?

What you'll do:
  • Command a team responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
  • Apply data to measure and grade the performance of your team.
  • Handle high severity downtime events and lead root cause analysis and corrective actions.
  • Lead preventative and reactive equipment repairs.
  • Influence continuous improvement projects that target key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity.
  • Initiate Capital Expenditure projects in support of high-level building and network projects.
  • Direct maintenance procurement activities, coordinating expenses to ensure metrics are met or exceeded within the prescribed budget.
  • Partner with internal and external Team Members to achieve business objectives and observe third party vendors performing work for Chewy.

What you'll need:
  • Bachelor's Degree or equivalent work experience.
  • 5+ years of experience leading maintenance or operations teams in a warehouse or factory.
  • 5+ years of experience working with material handling equipment such as conveyors and powered industrial trucks.
  • Experience using information systems and data to measure and improve key performance indicators.
  • Ability to provide a high level of customer service to a variety of cross-functional partners.
  • Ability to simultaneously support multiple high priority projects in a fast-paced environment.
  • Ability to work a schedule that may include weekends, nights, and holidays.
  • Ability to travel as needed.

Bonus:
  • Master's Degree.
  • Experience maintaining electromechanical material handling systems.
  • Experience maintaining industrial control systems.
  • Experience maintaining electrical systems.
  • Competence using a computerized maintenance management system.


About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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