Maintenance Director
Schedule: FT Tuesday-Saturday or Wednesday-Sunday
Payrange: $39.00-$40.00/Hour
Job Summary: The Maintenance Director is the driving force behind the community's inviting and safe environment for our residents, team members and guests. They lead and mentor the Maintenance, Housekeeping and Laundry team, ensuring every aspect of the physical plant from grounds and equipment to living spaces, is meticulously maintained, fully functional and impeccably clean. The Maintenance Director drives operational excellence, ensuring compliance with federal, state, and local laws and company policies and procedures. They are responsible for the overall operations, and oversight of daily department activities, fostering a culture of quality service and upholding MBK's principles and values.
Supervisory Responsibilities:- Interview, hire, train, set work schedules, assign tasks, direct work, set performance goals and timelines, monitor and evaluate performance, and provide coaching, feedback, and supervision for maintenance assistants, maintenance technicians, housekeepers, and laundry attendants.
Duties & Responsibilities:- Serve as the on-call point of contact for after-hour emergencies, as required by the community.
- Develop and implement comprehensive environmental, maintenance and safety strategies by creating, overseeing, and enforcing a proactive, preventative maintenance plan for all major systems (HVAC, plumbing, electrical) and equipment and sustainability.
- Develop and manage the department budget, strategically planning for both operational expenses and long-term expenditures, including team training, forecasting needs for equipment replacement and major system upgrades to improve efficiency and reduce long-term costs, as well as tracking expenses, managing inventory usage and ordering supplies while maintaining cost effectiveness.
- Collaborate with department heads and Executive Director to ensure cohesive, high-quality living experience.
- Conduct daily assessments of property grounds, buildings, along with periodic inspection of equipment, tools and supplies to ensure continuous compliance, identify potential hazards, verify team assignments are complete, keep property presentable for tours and properly maintain equipment, tools, and supplies to ensure they are fully operational and ready for use.
- Manage department operations by planning, organizing, and directing the department, including developing programs and activities, evaluating performance standards and processes, conducting in-service training for the maintenance team, and ensuring all team members adhere to established safety regulations, wear proper attire and correctly use all equipment and supplies.
- Prepare vacant apartments for move-in, including replacing drapes, painting, caulking, shampooing carpets, and performing electrical, plumbing and carpentry work as needed.
- Coordinate all resident maintenance requests including electrical, plumbing, HVAC, and life safety.
- Manage outside vendors and contractors to secure bids and schedule needed work on special projects, tracking all maintenance expenditures and procedures.
- Oversee educational training on OSHA policies and procedures, SDS information and emergency procedures, conducting fire drills to ensure compliance and safety.
- Maintain an updated list of emergency vendors and contact information for use by Maintenance, Housekeeping and Laundry team members in supervisor's absence.
- Assist maintenance Team Members in their job duties and assume maintenance activities, when needed.
- Assist in the marketing of the community by displaying a positive and professional image.
- Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
- Understand and comply with Federal, State, and local regulations, and company policies and procedures.
- Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching and recognition program utilization, in alignment with the MBK principles and core values.
- Perform other duties as assigned or directed by Supervisor, or designee.
Education Requirements: - High School Diploma or equivalent, required.
- A minimum of two years of college education or trade school training with a focus on environmental services, maintenance, or related trades, preferred.
- Bachelor's Degree in Engineering, Facilities Management, or a related field, a plus.
Experience Requirements (in years):- 5+ years of hands-on, prior-related work experience in environmental services, maintenance, or facilities management with a healthcare, residential or similar community setting with multiple levels of care, highly desirable.
- 5+ years of prior experience working with building automation and systems, including plumbing, electrical, refrigeration, boilers, HVAC, electrical, mechanical, and pneumatic controls, essential.
- Demonstrated mechanical and troubleshooting ability to repair washers/dryers, heating and refrigeration units, ice machines, minor plumbing and electrical difficulties, painting and carpentry, required.
- 3+ years of prior supervisory or lead experience in the building industry, including the maintenance and handling the upkeep, repair, and maintenance of electrical, plumbing, and structural matters, required.
Required Competencies/Licenses/Certifications: - Knowledge and strong understanding of safety and environmental codes, protocols, and regulations, including hazardous materials handling, and asbestos management.
- Expertise in workplace safety practices and ability to assess and respond effectively to emergencies.
- General knowledge of electrical, carpentry, plumbing, HVAC, and related trades.
- Familiarity with housekeeping, laundry, landscaping, and maintenance operations.
- Knowledge of fire life/safety systems and emergency generators systems.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Must be age 18 or over.
- Must complete required Background clearance, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
- Valid state issued driver's license and valid insurance or reliable method of transportation.
- Must have excellent written and verbal communication skills including the ability to speak, write and read English, effectively communicate with staff, and interact with a diverse range of ages and backgrounds.
- Must have solid technical and computer skills, including proficiency with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.), ability to manage work and supply order system, and office equipment (e.g., scanners, copiers).
- Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
- Must possess strong organizational, problem solving and time management skills.
- Must possess the ability to make sound, independent decisions when circumstances warrant, remain calm and effectively manage conflicts, stressful or emergency situations.
- Ability and willingness to work independently without day-to-day oversight and supervision.
Physical Demands & Work Environment:- Must be willing and able to support flexible schedules on short notice, including evenings and weekends, when business needs dictate.
- Must be mobile and able to perform the physical requirements of the job, including standing and walking for prolonged periods (80-90%), and frequent bending, kneeling, squatting, pulling, climbing ladders, working at heights, lifting overhead, repetitive motion, and daily manual tasks, with or without reasonable accommodation.
- Able to move intermittently throughout the workday, in the community and between neighborhoods.
- Ability to safely operate a wide variety of equipment and tools throughout the community.
- Must be able to lift and carry up to 50 pounds, and push up to 250 pounds, as necessary, with or without reasonable accommodation.
- Ability to operate a motor vehicle and transport passengers safely.
- Ability to assist in the physical movement of residents during routine transfers and in emergency situations.
