Cognizant

Mainframe z/OS Admin

Cognizant$79K — $92K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with IBM z/OS systems
  • Hands-on knowledge of TSO/ISPF, SDSF, JCL, and batch processing
  • Familiarity with JES2/JES3 system components
  • Experience in SMF/RMF analysis for performance management
  • Strong analytical, troubleshooting, and communication skills

Responsibilities

  • Provide L2/L3 support for IBM z/OS systems
  • Monitor system health, availability, and performance
  • Handle system alerts, production incidents, abends, and outages
  • Troubleshoot z/OS issues and perform root cause analysis
  • Support and administer z/OS components like JES2/JES3 and TSO/ISPF
  • Monitor and resolve batch job processing failures
  • Coordinate with application teams for job and system dependencies

Benefits

  • Flexible work arrangements for remote support
  • Wellbeing programs to support work-life balance
  • Opportunity to make an impact in a significant organization
  • Encouragement for applicants to demonstrate transferable skills
  • Participate in major incident reviews to aid professional development
Full Job Description
Cognizant is seeking a Mainframe z/OS specialist for a full-time remote opportunity. Qualified candidates must be in located in the US. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring employer sponsorship, now or at any time in the future.

The Mainframe z/OS Support professional is responsible for providing operational, administrative, and production support for IBM z/OS mainframe systems. The role ensures system stability, availability, performance, and compliance while supporting business-critical batch and online workloads in an enterprise environment.

Responsibilities:

Mainframe z/OS Operations & Support
  • Provide L2/L3 support for IBM z/OS systems.
  • Monitor system health, availability, and performance.
  • Handle system alerts, production incidents, abends, and outages.
  • Troubleshoot z/OS system issues and perform root cause analysis (RCA).

System Administration & Maintenance
  • Support and administer z/OS components including:
    • JES2 / JES3
    • TSO / ISPF

Batch & Workload Management
  • Monitor batch job processing and resolve failures.
  • Support workload scheduling tools (e.g., CA-7, Control-M, OPC/TWS).
  • Analyze JCL errors and correct execution issues.
  • Coordinate with application teams for job and system dependencies.
  • Ensure systems comply with security, audit, and regulatory requirements.
  • Participate in major incident bridges and post-incident reviews.
  • Ensure SLA compliance and proper documentation.
  • Provide call and after-hours production support as required.

Qualifications:

Technical Skills
  • Strong experience with IBM z/OS
  • Hands-on knowledge of:
    • TSO/ISPF, SDSF
    • JCL and batch processing
    • JES2/JES3
    • SMF/RMF analysis

Soft Skills
  • Strong analytical and troubleshooting skills.
  • Good communication and coordination abilities

Experience Level
  • 4 -6 years, depending on role level (L2/L3)

At Cognizant, we are eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferable experience and skills make you an outstanding applicant and help us see how you would be helpful in this role.

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs.

Based on this role's business requirements, this is a remote position. The salary range for this role is between $79,000 and $92,000 will be determined by the skills and experience level of the candidate. Applications will be accepted till 6/5/2026. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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