Summary:  

This full-time salaried position is for professionals who thrive in developing long-term consultative relationships with travel advisors and hotel partners who cater to high-net-worth decerning travelers who are looking for unique travel experiences at the world’s best resorts and destinations. 

The ideal candidate possesses a refined understanding of luxury travel, a consultative sales approach, and a passion for creating unforgettable global travel experiences. You will manage your own curated book of business and work exclusively with established travel advisors, hotel partners and loyal clients.  

Primary Duties: 

• Act as the dedicated luxury travel expert for a portfolio of clients and travel advisors  

• Build long-term consultative relationships through personalized service and consistent follow-up

• Curate high-touch travel itineraries tailored to each client’s vision

• Oversee the booking process from first consultation through post-travel follow-up

• Anticipate needs and proactively recommend enhancements to elevate the client experience

• Maintain deep expertise in destinations, products, promotions, and luxury travel trends

• Manage multiple high-value"reservations" with accuracy, discretion, and attention to detail

• Provide back-up queue support for Luxury Travel Specialists, ensuring seamless handling of overflow requests and maintaining high service standards during peak demand periods.

• Assist in the training and mentoring of our luxury specialists through ongoing training sessions.

• Help the Product team identify and establishPartnerships with select luxury brands around the world.

Qualifications & Experience: 

• Established background in luxury travel, premium hospitality, or high-net worth client services, with a proven ability to exceed sales and service expectations 

• Demonstrated success in cultivating long-term client relationships and growing repeat travel into a sustainable book of business anchored in trust, discretion, and exceptional service. 

• Expertise in consultative sales, with the ability to translate client preferences into fully customized travel experiences 

• Exceptional interpersonal and communication skills, with a poised, polished, and professional presence 

• Highly organized with the ability to manage complex, multi-destination itineraries and time-sensitive requests with precision 

• Proficient reservation systems and business software, with strong technical adaptability 

• Self-directed, entrepreneurial mindset combined with a collaborative approach to team success 

• Flexible availability, including weekends when required, to accommodate client schedules