Description:
Job Summary:
Provides Quest Integration (QI) care coordination to identified members (Adult, Senior and Child) with special health care needs, using face to face/in home Health Functional Assessment (HFA). Develops a client focused QI service plan collaboratively with primary care physician (PCP) and other decision makers. Assists with access to medical care and services. Coordinates Home Community Based Services (HCBS) as needed. Communicates and coordinates health care services needed with Care Management Associates, professional health team members and community agencies. Assists families in crisis. Promotes Early and Periodic Screening, Diagnosis and Treatment (EPSDT) compliance.
Essential Responsibilities:

• Provides care coordination across the continuum, by assessing health care and appropriate HCBS by performing a comprehensive face to face/in home Health Functional Assessment within 15 days of notification. Completes a client (member) focused Service Plan within 15 days of the assessment.
• Maintains required documentation using KPHC electronic health record. Updates members service plan progress, documents assessments and medical care to indicate progress, changes and continuity of care.
• Provides information, resource identification and referral services including but not limited to dental for preventative and restorative care, Social, Emotional, and Behavioral Difficulties (SEBD)/Severely Mentally Ill (SMI), child welfare services, Adult Protection Services (APS), and Developmental Delayed/Intellectual Disability (DD/ID).
• Serves as resource person to members, families, physicians, staff and community agencies and institutional facilities, for matters pertaining to health care services, community living, appropriate placement setting, and/or request for self-directed services.
• Works closely with Member Care Services Associate to navigate HCBS, supplies and equipment for our members.
• Conducts social work consultation and resource development.

Basic Qualifications:
Experience

• One (1) year social work experience.

Education

• Masters degree in social work OR a minimum six (6) years of experience in a directly related field.

License, Certification, Registration

• Licensed Clinical Social Worker (Hawaii) OR Licensed Social Worker (Hawaii)

• Basic Life Support required at hire from American Heart Association

Additional Requirements:

• Demonstrated knowledge of and skill in oral communication, written communication, problem solving/assessment, teamwork, team building/team leader, group process facilitation, statistical data analysis, documentation accuracy, customer service, interpersonal relations, creativity/innovation, adaptability, decision making, and conflict resolution.

Preferred Qualifications:

• One (1) year of care coordination/case management experience preferred.
• Home health experience preferred.
• Healthcare experience working with medical diagnoses preferred.
• Demonstrated ability in networking with community agencies preferred.

Primary Location: Hawaii,Waipahu,Waipio Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-HI-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Regional Administrative Office - Med Ofc- Quest Medical Mgt - 1208
Pay Range: $77100 - $99770 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 50 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy.