Loss Control Representative IV, or V - OCC Division - Austin, TX

Texas Department of Transportation

$75K — $106K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Insurance, or related field.
  • 3-4 years of claims adjusting experience, depending on level.
  • Valid driver's license required; role involves driving state vehicles.
  • Texas Insurance Adjuster license in All Lines or Worker's Compensation is mandatory.
  • Experience can be substituted with relevant graduate education on a year-for-year basis.

Responsibilities

  • Investigate and adjust tort and liability claims against the Department.
  • Evaluate compensability and liability of cases for decision-making.
  • Recommend risk avoidance and safety measures to senior management.
  • Conduct safety meetings and provide guidance to employees and managers.
  • Negotiate settlements and represent the Department at claim conferences and hearings.
  • Prepare and submit detailed reports of investigative activities and findings.
  • Conduct evaluations, facilitate depositions, and prepare courtroom exhibits as necessary.

Benefits

  • Opportunities for extensive travel within Texas.
  • Involvement in important risk management decision-making processes.
  • Engaging work that includes interactions with law enforcement and public.
  • Chance to participate in training and new employee orientation sessions.
  • Work in a role that contributes to the safety and risk management of the organization.
Full Job Description
Position Information

The Occupational Safety Division is seeking a detail-oriented Loss Control Representative to join our team as an adjuster specializing in tort and liability cases. In this critical role, you will be responsible for investigating, analyzing, and resolving claims, ensuring fair and timely outcomes for all parties involved. Your expertise in risk assessment and loss prevention will play a vital role in safeguarding our organization while delivering exceptional service on behalf of the Texas Department of Transportation. If you are a proactive problem-solver with skills in navigating complex situations and working with other team members, we invite you to apply.

Stassney Campus https://youtu.be/u42vEZacDgA

Loss Control Representative IV- B22 - Salary Range $75,000.00 - $90,000.00

Loss Control Representative V- B24 - Salary Range $80,000.00 - $106,634.00

Position Description

Loss Control Represent IV and V :

Investigates and adjusts tort and liability claims against the Department. Evaluates the compensability and liability of cases. Makes independent decisions on claims and exercises settlement authority. Work requires contact with Department employees, law enforcement personnel, and the public. Work could require extensive statewide travel and/or travel in an assigned geographic area if required for a specific claim. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are handled at the occurrence and relayed to the supervisor or discussed in advance, when necessary.

Essential Duties :

Loss Control Represent IV :

  • Recommends risk avoidance, prevention, reduction and safety assessment measures to senior managers for the Department's risk management programs.
  • Assists investigative agencies by facilitating depositions, running activity checks, collection information and preparing courtroom exhibits if claims require litigation.
  • Conducts and/or attends safety meetings to answer questions from employees and managers.
  • Conducts evaluations and completes written reports as needed and/or requested.
  • Handles tort/liability claims involving agency vehicles and motorized equipment.
  • Investigates tort/liability claims.
  • Makes presentations at district safety meetings and new employee orientation on specific topics.
  • Negotiates settlement of claims.
  • Performs and completes special projects related to risk management as needed and/or requested.
  • Prepares and submits written reports of activities; maintains records and files.
  • Represents the Department at claim conferences and hearings and evaluates the compensability of cases.
  • Performs other jobs responsibilities as assigned.


Loss Control Representative V:

All the Above and:

  • Performs complex analysis of factual and legal situations.
  • Recommends risk avoidance, prevention, reduction and safety assessment measures to senior managers for the Department's risk management programs.


Minimum Qualifications:

Loss Control Represent IV :

Education:

  • Bachelor's Degree in Business Administration, Insurance or related field.
  • Relevant work experience may be substituted for degree on a year per year basis . Substitutions for Minimum Qualifications


Experience:

  • 3 years claims adjusting.
  • Experience can be satisfied by full time or prorated part time equivalent.
  • Related graduate level education may be substituted for experience on a year per year basis.


Licenses and Certifications:

  • Valid driver's license. This position requires driving a state vehicle.
  • Must have a Texas Insurance Adjuster license in: All Lines OR Worker's Compensation


Loss Control Represent V :

Education:

  • Bachelor's Degree in Business Administration, Insurance or related field.
  • Relevant work experience may be substituted for degree on a year per year basis . Substitutions for Minimum Qualifications


Experience:

  • 4 years claims adjusting.
  • Experience can be satisfied by full time or prorated part time equivalent.
  • Related graduate level education may be substituted for experience on a year per year basis.


Licenses and Certifications:

  • Valid driver's license. This position requires driving a state vehicle.
  • Must have a Texas Insurance Adjuster license in: All Lines OR Worker's Compensation


Competencies:

Loss Control Represent IV:

Considerable Knowledge of:

  • Auditing and investigative methods, practices and procedures
  • Contract claims, dispute resolutions and adjustments techniques
  • Applicable laws, rules, and regulations
  • Negotiation practices


Expert skill in:

  • Speaking to present images and ideas in a clear, concise, organized, and interesting manner to optimize audience understanding and keep the group focused
  • Preparing technical/statistical reports
  • Conducting investigations


Proficient skill in:

  • Public relations for maintaining effective working relationships with individuals and groups, both internal and external
  • Maintaining effective working relationships with others
  • Preparing and maintaining confidential and sensitive records, files, and reports
  • Training in a classroom, office, or field environment
  • Developing and giving presentations
  • Using computers, applicable programs, applications, and systems


Other Attributes:

  • Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
  • Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision


Loss Control Represent V:

All the Above and :

  • Extensive knowledge of medical terminology


Physical Requirements and Working Conditions:

Loss Control Represent IV or V:

  • Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
  • Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
  • Standing-prolonged periods of time
  • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
  • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

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