West Bend Mutual Insurance

Loss Control Representative (Central Virginia)

West Bend Mutual Insurance$67K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in safety, loss control, or related field
  • Experience servicing large/complex accounts independently
  • Ability to coach and mentor colleagues and engage with peers
  • Previous role with a multi-line insurance carrier
  • Proficient in Microsoft Office Suite
  • Strong communication, presentation, and interpersonal skills
  • Skilled in problem solving, negotiation, and critical thinking

Responsibilities

  • Conduct onsite risk assessments for new and existing accounts
  • Analyze risk exposures and develop service plans
  • Consult with underwriters on account risk acceptability
  • Provide correspondence and recommendations to underwriting
  • Foster relationships with agents and customers
  • Manage a service territory effectively
  • Deliver training presentations in-person or virtually

Benefits

  • Comprehensive medical and prescription insurance
  • Health Savings Account
  • Dental and vision insurance
  • Short and long-term disability coverage
  • Flexible Spending Accounts
  • Life and accidental death & disability insurance
  • Accident and critical illness insurance
  • Employee Assistance Program
  • 401(k) plan with company match
  • Pet insurance
  • Generous paid time off starting at 17 days
  • Performance-based bonuses
Full Job Description
Job Summary

West Bend is looking for a Loss Control Representative to join our growing team.

Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend.

Work Location

This is a field-based position covering the Southeastern Wisconsin area and working out of your home office in the Southeastern Wisconsin territory.

The internal deadline to apply is 05/08/2026. External applications will be accepted on a rolling basis while the position remains open.

Responsibilities & Qualifications

  • 3+ years of experience in safety, loss control or related field
  • Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers
  • Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network
  • Previous experience working for/with a multi-line insurance carrier
  • Proficient with Microsoft Office, including Word, Excel and PowerPoint
  • Proven interpersonal, presentation, marketing, oral and written communication skills
  • Problem solving, critical thinking, active listening, negotiation and decision-making skills
  • Valid driver's license required

Preferred Education and Training
  • Bachelor's degree in Loss Control, Risk Management, Safety, Insurance or related field
  • Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

In a competitive market for top talent, what sets West Bend apart?
  • We offer stability and continued growth.
  • We reward for performance - both at the personal and company level.
  • Our leadership team will help ensure your success by partnering with you every step of the way. From training and development to tools and resources, your success is our success.

If this sounds like the opportunity and company you have been looking for to advance your career, then apply today.

Salary Statement

The salary range for this position is $67,000 - $110,000

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance

About West Bend Mutual Insurance

West Bend Mutual Insurance Company is a property and casualty insurance company headquartered in West Bend, Wisconsin. The company offers personal and commercial insurance products, including auto, home, business, and workers' compensation insurance. West Bend Mutual Insurance Company was founded in 1894 and has been providing insurance coverage for over 125 years. The company is committed to providing excellent customer service and has received numerous awards for its claims handling and customer satisfaction. West Bend Mutual Insurance Company is rated A (Excellent) by A.M. Best, a leading insurance rating agency.
Learn more about West Bend Mutual Insurance
Size
1,200 employees
Industry
Founded
1894

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