Key ResponsibilitiesGenerate and report internal metrics/KPIs. Monitor and log exceptions.
Ensure adherence to established business processes. Support development of new business processes. Develop and implement process improvement projects to increase service level performance and/or minimize costs. Project scope is straight forward and has local impact.
Ensure compliance and control to Quality standards. Process and report weekly status of "in-house" process control reports, including in-transit, cycle count, inventory receiving and shipping reports.
Review inventory control reports for discrepancies and provide recommendations to management for corrective actions.
Gather data requirements for internal/external audit requests
Maintain logistic information databases and data accuracy in accordance with corporate policies.
Prepares & reviews files for import/export documents such as customs declarations, (SLI) shippers letter of instruction, SED (shipper's export declaration), IC (import certificate), etc. required for the lawful completion of import/export activities. Ensures that commercial and sales invoices are accurate in accordance with physical shipment and customer's SLI, quantities, value of goods, country of origin, and other regulatory requirements. Administers the efficient and economical movement of goods in compliance with relevant local, country and international customs laws and processes.
Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Functional Knowledge- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills- Explains difficult or sensitive information; works to build consensus
Logistics Operations III
Workday-Aligned Job Description Draft | Kalispell Outbound Logistics
General Profile
Logistics Operations III is an experienced, cross-functional operations role responsible for coordinating
complex outbound shipments, maintaining shipment readiness visibility, supporting SAP WM execution, and
helping implement new logistics functions that improve standardization, traceability, freight planning, shipment
documentation, and operational handoffs across Kalispell outbound operations. The role operates with a
limited degree of supervision, supports colleagues through practical process knowledge, and functions as a key
connector between manufacturing, engineering, order management, freight partners, GIS, and logistics
leadership.
Position Summary
This role owns and coordinates the operational flow required to move customer-facing systems, revenue NSOs,
shipkits, LKPs, parcels, and freight from production readiness through shipment completion and post-shipment
documentation. The position requires strong SAP and logistics process knowledge, proactive risk management,
clear communication, and the ability to translate ambiguous operational inputs into executable shipment plans
and sustainable logistics processes.
Functional Knowledge
• Applies developed proficiency in SAP WM and outbound logistics processes, including delivery notes,
shipment numbers, packing documentation, proforma/commercial invoice support, PGI coordination, and
shipment reversal or exception troubleshooting.
• Maintains shipment readiness data using MPP, Smartsheet, revenue order trackers, shipping calendars,
Q2C uploads, and other shared logistics tools.
• Uses transportation management, freight quoting, and logistics planning processes for freight and parcels,
including systems, NSOs, MMS, and other oversized or international shipments.
• Understands crating, toting, NSSC, Ship Services, bill(s)-of-material, packing lists, and freight-forwarder
dependencies well enough to identify gaps before shipment execution.
• Supports weekly shipment reviews, scrum updates, and cross-functional readiness discussions by
maintaining current shipment status, risk, and document visibility.
Business Expertise
• Understands how outbound logistics integrates with production control, manufacturing engineering,
planning, order management, business management, GIS, freight forwarding, TransPak (crating), and
customer-facing shipment commitments.
• Recognizes the operational impact of late floor completions, missing components, unresolved bill-ofmaterial or packing-list gaps, incomplete freight planning inputs, and process disconnects between
production, logistics, and transportation systems.
• Uses operational knowledge to help Kalispell align with broader Applied Materials logistics standards
through implementation of new logistics functions, standardized shipment documentation, improved
system readiness, and stronger shipment traceability.
• Balances customer commit dates, packing/crating readiness, freight carrier availability, cost, transit time,
and escalation risk when coordinating shipments.
Leadership
• Acts as a resource for team members and cross-functional partners by explaining logistics requirements,
SAP constraints, shipment priorities, and system/process expectations.
• Leads or coordinates logistics improvement workstreams such as new logistics function implementation,
transportation system readiness, shipment process mapping, hardware and label readiness, data
validation, and outbound capacity/resource planning inputs.
• Frames concerns and risks clearly for leadership so decisions can be made around staffing, space,
workload, crating capacity, shipment prioritization, and implementation readiness.
• Promotes ethical, professional, and quality-focused execution by documenting issues, escalating risks
early, and encouraging process discipline across teams.
Problem Solving
• Provides solutions for atypical or infrequently occurring shipment problems by using SAP history, prior
shipment records, freight-forwarder information, institutional knowledge, and cross-functional contacts.
• Troubleshoots shipment blockers related to billing blocks, delivery notes, SAP WM inventory status,
shipment consolidation, crating readiness, freight-forwarder notification, packing-list accuracy,
label/document generation, and logistics process gaps.
• Identifies process weaknesses where tribal knowledge, delayed production input, missing bill-of-material
data, manual handoffs, or unclear ownership create risk, then proposes structured improvements or
automation opportunities.
• Converts vague shipment issues into actionable next steps, owners, data needs, and escalation paths.
Impact
• Impacts on-time shipment execution, shipping documentation accuracy, customer experience, freight
readiness, and the ability of production and order-management teams to meet commit dates.
• Improves the quality and reliability of outbound operations by maintaining accurate shipment visibility,
supporting documentation controls, and helping reduce single points of failure in manual shipping
processes.
• Supports cost and schedule outcomes by comparing freight options, timing shipments to preserve delivery
dates, consolidating opportunities when appropriate, and reducing avoidable expediting or rework.
• Influences operational readiness for ramp activity by surfacing capacity constraints, staffing gaps, systemreadiness risks, process dependencies, and implementation needs.
Interpersonal Skills
• Uses clear, consistent communication to exchange shipment status, requirements, blockers, and
escalation needs with production, planning, BMO, GIS, order management, freight forwarders, TransPak,
and leadership.
• Translates between different operational languages and identifiers, including opportunity numbers, sales
orders, purchase orders, delivery notes, shipment numbers, slot numbers, bill-of-materials, packing lists,
crates, totes, and work centers.
• Builds trust with cross-functional partners by being responsive, factual, organized, and focused on helping
others complete their part of the shipment process.
• Communicates risks professionally even when issues are urgent, ambiguous, or cross-functional.
Core Responsibilities
• Coordinate outbound shipments for customer-facing systems, revenue NSOs, LKPs, MMS/AGS/eSR/return
shipments, and other freight or parcel movements as assigned.
• Develop packing lists for systems and NSOs, and work with TransPak to ensure crating accuracy and
timeliness
• Respond to crate orders and intercampus movement requests from multiple departments
• Administer office and packaging materials through Ariba and various vendors and suppliers
• Maintain revenue order tracking, shipping calendars, shipment status trackers, and Q2C documentation for
required shipping records such as delivery notes, packing lists, AWBs/BOLs, PODs, and related shipment
evidence.
• Arrange freight-forwarder engagement and pickup readiness after appropriate crating, packing,
documentation, weight, dimension, and shipment approval inputs are available.
• Support SAP WM shipment execution and issue resolution, including delivery-note creation support,
shipment number follow-up, label/paperwork printing, billing block or reversal coordination, inventory
status checks, and escalation to SAP/GIS support when needed.
• Lead or materially support implementation of new logistics functions for plant 4020, including requirements
definition, data readiness, testing coordination, permissions, label/printer readiness, location or handlingunit considerations, handoff design, and cross-functional process alignment.
• Lead or materially support transportation and logistics system testing and readiness for 4020, including
script review, test-data validation, WM-specific scenario updates, label/document questions, and
coordination with project SMEs.
• Develop and improve logistics request processes, shipment prioritization practices, NSSC consolidation
concepts, shipment visibility tools, and operational handoffs.
• Escalate capacity, resource, space, staffing, or process-readiness concerns to leadership with practical
impact statements and proposed path-forward options.
Preferred Qualifications / Experience
• Hands-on experience in logistics operations, SAP WM, shipment documentation, freight coordination,
packing/crating workflows, and cross-functional manufacturing support.
• Working knowledge of SAP delivery notes, shipment numbers, delivery flow, packing/PGI dependencies,
proforma/commercial invoice timing, and freight-forwarder documentation requirements.
• Experience with transportation/logistics platforms, Smartsheet, SharePoint, Teams, Excel, and operational
data trackers.
• Ability to work independently under pressure, prioritize competing shipments and projects, and drive clarity
when ownership or process inputs are unclear.
• Strong written and verbal communication skills with the ability to influence without direct authority.
Success Measures
• Customer-facing shipments are planned with sufficient lead time, accurate shipment data, and
documented readiness status.
• Shipment documents and Q2C records are complete, organized, and retrievable.
• Freight-forwarder engagement, crating readiness, SAP dependencies, transportation-system
dependencies, and logistics handoffs are identified early enough to prevent avoidable shipment misses.
• Operational gaps are surfaced with clear business impact, owner recommendations, and next-step
options.
• New logistics function implementation activities are advanced with accurate site-specific inputs and
practical validation scenarios.
Additional InformationTime Type:Full time
Employee Type:Assignee / Regular
Travel:Yes, 10% of the Time
Relocation Eligible:No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of intern
