Job Description

Please note: This position is currently based in our Cambridge, MA office. Please note that our offices will be relocating to Waltham, MA later this year, and this role will transition accordingly. We follow a flexible, "magnet not mandate" approach to in-office work, encouraging collaboration and onsite engagement while supporting hybrid flexibility based on role and business needs.

Job Summary

The Logistics Manager is responsible for the day-to-day execution and coordination of domestic and international pharmaceutical logistics activities supporting commercial and clinical supply chains. This is a highly tactical, execution-focused role requiring hands-on management of shipments, import/export documentation, temperature-controlled transportation, inventory transactions, and shipment tracking. The position does not have direct supervisory responsibilities.

Essential Functions & Duties

• Coordinate domestic and international shipments of pharmaceutical drug substance, drug product, clinical materials, and commercial products.
• Execute shipment activities from initiation through final delivery, including carrier selection, booking, documentation preparation, shipment monitoring, and issue resolution.
• Coordinate shipment requests with contract manufacturers, warehouses, distribution centers, freight forwarders, customs brokers, and transportation providers.
• Track and monitor shipments to ensure on-time delivery and compliance with established transportation requirements.
• Obtain and review shipping documentation including commercial invoices, packing lists, certificates of analysis, bills of lading, and customs documentation.
• Prepare and maintain shipment records within company systems including ERP, quality systems, and shipment tracking tools.
• Complete inventory and material movement transactions in ERP systems.
• Coordinate temperature-monitoring activities and review transportation temperature data following shipment completion.
• Support investigation and resolution of shipment deviations, transportation excursions, inventory discrepancies, and logistics-related quality events.
• Participate in implementation of logistics process improvements and transportation network changes.
• Support shipping lane qualification, transportation validation, and continuous improvement initiatives.
• Assist with development, revision, and maintenance of logistics procedures, work instructions, forms, and training materials.
• Other duties, projects, and responsibilities may be assigned based on business needs, including support for ad hoc logistics, supply chain, quality, and operational initiatives

Skills & Experience

Basic Qualifications

• Bachelor's degree with 5+ years of pharmaceutical, biotechnology, or life sciences supply chain/logistics experience; or equivalent combination of education and experience
• Associate degree with 8+ years of experience within a clinical and/or commercial supply chain function in a biotech or pharmaceutical environment
• 10 years of work experience within a clinical and/or commercial Supply Chain function in a biotech or pharmaceutical environment.

Preferred Qualifications

• Import/Export and experience.
• Knowledge of comprehensive global pharmaceutical regulatory requirements (e.g., cGMP, GDP, and GCP).
• Working knowledge and experience with ERP and Quality systems (Veeva preferred)
• Experience in deviation investigation, CAPA implementation.
• A self-starter who is capable problem-solver.
• Excellent written, verbal and interpersonal communication skills with the ability to effectively interact with internal and external teams at all levels.
• A team player with a great positive and professional attitude.
• Ability to manage and multi-task in a fast-pace, high-growth environment.
• Prior temperature-sensitive or cold chain experience.

Targeted Base: $124,295 - $153,541

*Base Compensation for this role will depend on a number of factors including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range shown. Base pay is only one component of the company's total rewards package, all regular employees are also eligible for the corporate bonus program or the incentive compensation program (if applicable), as well as equity. Additional benefits include health care, vision, dental, retirement, PTO, etc.