Job DescriptionI. Job Summary
Recognized across the organization for business expertise in the Logistics and Collections organization and sought as a resource for resolution of unique or complex business problem and the development of solutions for new business opportunities. Provides the highest level of business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align business solutions with the company strategy and initiatives. This position requires a strong change agent with the ability to influence others across the Company to adopt newly re-engineered processes into WM business units.
II. Essential Duties and Responsibilities
- Acts as execution arm of transformation to design, prototype, refine and scale Logistics and Enterprise programs and ultimately transition them back to our "steady state" organization as institutionalized business solutions.
- Works with senior management, various board and steering committees, functional leaders and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding Logistics business solutions development.
- Oversees the conception, implementation, and analysis of multiple enterprise solutions projects with a large scope and complexity in the logistics environment for business change.
- Works at the top business contributor level of business and/or process systems analysis while considering the business implications to the current and future Logistics Centers and Enterprise business environment.
- Responsible for deliverables, cost, schedule and quality of one or more enterprise solutions projects.
- Plans projects, allocates and directs staff and other resources to accomplish project tasks and maintain control over the project(s).
- Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
- Drives the project(s) and the organization toward achieving business results.
- Identifies and ensures continuous development, improvement and implementation of the key business processes within the Enterprise and within the Logistics Centers.
- Focuses on consistency and quality in the implementation of process improvements and is involved in the post-implementation verification.
- May participate in the development of training/coaching programs and the implementation of coaching processes.
III. Qualifications
A. Required Qualifications
- High School Diploma or GED (accredited) and four years of relevant work experience.
- 7 years of relevant dispatch, logistics or collections experience(in addition to education requirement).
B. Preferred Qualifications
- Bachelor's Degree (accredited) or in lieu of degree
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
PAY: The expected base pay range for this position across the U.S. is $119,460 - $158,290. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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